Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,454 reviews
Rated 5 out of 5 stars
New laptop is great!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keyboard is great, working real well! Glad I purchased the laptop!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bad purchase, only 2 months and hard disk broke.. i only used two times, the only positive it was that the fabricant return me a credit to buy another one
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are Nice laptops but the mouse in the first one didnt work out of the box. Returning it was easy at Best Buy.
The new ine worked for about a week amd the same issie came up so i just returned it. The touchpad has issues in this design and meeds addrressed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not (cannot) get any setup help (with facial recognition login) from "support". I called and was never able to get a person. I opened a ticket online, received a case number from HP 3 weeks ago, but have received no contact thereafter.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The hard drive crashed after SIX days. Had to return it and get another laptop. Did not get another HP. Geek squad was very nice but a new laptop should not have went bad
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible laptop! DO NOT BUY! Didn't work since day one. Speaker is bad, lots of crackling sounds. Because it was a gift purchased for Christmas Best Buy would not accept a return since out of the 30 day window. And HP, after multiple calls to support, was not able to resolve the issue either. They wanted me to pay for premium support (why would I do that for a brand new laptop?!) Junk. Very disappointed in Best Buy and HP.