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Customer Ratings & Reviews

Your price for this item is $408.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1223 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,223 reviews
  • Rated 3 out of 5 stars

    Return of trade in no refund yet and new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is okay, I do like the 17.5 screen. I had old computer send in as trade in was quoted would get $110 for. I haven't seen my credit it has been the first part of June. It was exactly as my new one but window 10. Work great but git something dropped on. How long do I have to wait for the credit? I talked to three people about the trade. I did have my new computer to a computer shop for set up. Going to have to have it take back to computer shop as locked Facebook friends so they can't write me, it got private locked on, have know idea how to get off. I asked about sending back the tech said I could under the thirty days warranty. Was going to send me a box and label never seen. Used original box to send in my old computer to Best Buy in Ankney. Please get with me about my $110 credit for trade in. Not happy with service I good all around, when call kept forward me to someone else. I shouldn't have my new expense at computer shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. Bought it for my because she is always doing something on her tablet. Decided to get her something with larger screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got an HP laptop, and overall I’m very happy with my experience. The design feels modern and sturdy, and the keyboard is comfortable for long hours of work. The screen is bright and clear, which makes it great for both studying and streaming movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend it if you're on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great laptop, has been able to do most of the tasks i purchased it for. Love the screen size and its able to run a few games on it as well, which is an added bonus. Would definitely recommend it if you need a nice budget friendly laptop for general productivity and light gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is so nice. I love the color and size of it. It was gift to someone for their work from home job. It was easy to hook up with Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the of the laptop is good, and the size is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, now. Had to call the 800 number for help once, though. They were nice, and listened and diagnosed the problem, and fixed it. Simply lost the blue tooth connection. No idea why... it just happened. I hope that it doesn't happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my needs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just needed a laptop to hook up to desk top monitor. Use it for everyday stuff like banking. so far its good. No problems, starts quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale, $250.00 off. Great, fast, powerful machine. At full retail price, it would be a Great buy. I had been using a Dell with AMD 8 and Windows 10 & a terabyte hard drive with 512 ram for eight years and it has been a work horse but needed to be replaced. I Love the new HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Challenged, but learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like this HP Laptop. That being said it is like learning hoe to use a computer all over again. I am somewhat tech challenged, and this, laptop has a bunch of new features I have never heard of. But that's ok, I figure in a few short weeks I'll be doing stuff I had never thought about before. I also, like this laptop has really good safety programs to fight off the scammers and others low lifes that want destroy folks that work and save to have something good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop but sometimes its very laggy but still works great though!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Me,,,,,,,,,,,,,,,,,,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my computer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer since the beginning of July. It was easy to set up and is easy to use. I got it on sale as the deal of the day that makes the price so worth it! If you need a good dependable everyday computer I would recommend to at least give it a look as you shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compra computador y excelente servicio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, I loved the attention, The computer is a great piece of equipment, it works perfectly.I have recommended this store to my friends and family because the prices are great and they have an excellent customer service team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Set up was pretty easy. Initially had a little trouble with the touch pad but figured out with a longer touch it works just fine. Nice computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Everyday PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use desktops for years and wanted my first laptop to have a nice, big screen that seems more like the monitor I'm used to and this seems to fit the bill. I like the keyboard feel but wish the battery lasted a little bit longer. I use a wireless mouse because the small track pad isn't as convenient to use and I'm used to desktops. This laptop is very responsive and fast for an everyday PC. Overall, I find it pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP17.3inchPC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen to be able to see well; good size keyboard for easy typing; easy set up & screen characteristics to find your items well; easy cinque-ups for usage of programs, printers, ancillary products, etc. Much easier for a non-computer techy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hidden gem of a budget laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is actually a hidden gem. I bought this for my wife for her college studies, and it has been a game changer. It's perfect for her use case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it much yet so I can't give a good review yet. I like the bigger screen size. It should be more than adequate for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just starting to use it but I’ve plenty to learn and looking forward to seeing just what it can do. Should be fun.

    I would recommend this to a friend