Customer Ratings & Reviews

I purchased this for an office computer. I came in well below budget and everyone was shocked at the price of $320. It has a great fit and finish. The keyboard is spacious and feels great (I am picky about this). The touch pad works really well. The screen has a great picture. All of this in a slim package.

This computer has outstanding speed and excellent monitor.

I needed an inexpensive laptop to use in a work environment. This does exactly what we need it to do.

Great buy for the money. Work great. Purchased for elderly family member and does its job.

Great value for a very reliable wide screen laptop. I am able to work without touchscreen

I was looking for a large screen laptop and this one fit that purpose perfectly. I was very easy to move all my favorites to this one. It will fulfill all my needs as I am senior (age 75) and I could not be happier with this laptop. The fact it is a HP is just a bonus.

This was exactly what we were looking for, a simple laptop for emails, searching the internet, some game playing, maybe some watching of streaming channels and youtube with a large screen. It is light weight enough to carry, offers the minimum memory and gigabytes we needed for our purposes. Glad I had the measurements when I ordered a carrying bag.

Like the larger screen and how quickly the computer moves through the task.

Had it for a month- so far there are no problems. Having 8 GB of memory makes this computer much faster than my old 4GB memory computer. I could watch videos with out any buffering, The only minor problem is that the keyboard has light white letters on top of grey making it hard to see.

It’s a great laptop for the price & the Geek Squad did a fabulous job of setting it up for me including transferring the data & files from my old pc hard drive & loading the Microsoft 365 software & walking me thru the newer software. All is good & thanks.

I could have easily rated this laptop FIVE STARS. However, I have been spoiled by working with two previous laptops that included TOUCH SCREENS. Touch Screens make a system so much more convenient to use that I thought it was worth one star. Great laptop, despite not have a touch screen. Also, I did not like the feel of the keyboard. In terms of memory, storage, the AMD processor, it is clearly 5-Star Laptop!!

This computer works really well especially for someone in school, it comes in super handy definitely recommend microsoft 365 so you have access to everything, and overall the performance is great, runs well and smooth. Although I didn’t quite grasp how big it would truly be. Ive had it 2 months now and I haven’t had any incident, I highly recommend

Very happy with my recent purchase. So much faster than my old laptop, and many more features.

It's okay. Windows 11 is terrible. I've spent more time remapping the keyboard to get a right "Ctrl" key, set up folders to show what I need, figure out the awful "Start" menu (and generally do everything else that everyone complains about) than actually using it. It would be nice to have a third USB port, Ethernet port, and option for an ODD, but for what I paid, it's probably going to be useable eventually... I hope it lives longer than the HP I bought in 2021.

Purchased for doing high school work. It’s performed as expected. The large screen is particularly nice

it was what I was looking for meets my needs well it is an up grade from my 2005 laptop with windows 7

Nice big screen with crisp display. Suits our needs for a kitchen island laptop.

Very well made laptop. Definitely exceeded my expectations would highly recommend to anyone!

Love my new laptop. The employees at Best Buy are very knowledgeable & helpful

I’m very pleased with my purchase of this laptop. It has a nice size screen and is easy to use.