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Customer Ratings & Reviews

Your price for this item is $408.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1226 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,226 reviews
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my lady as she needed a laptop for school and future work. As of now no complaints. It does what it's supposed to for the specs it has. I am nothing but happy with what I paid for. I did wish the battery would last longer off of the charger, but it was a great budget buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid choice for a GREAT price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a power user by ANY stretch so the browsing and general doc handling are easily handled. i like the larger screen for videos. the speakers are underwheling/anemic so a $30 bluetooth fixes that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for low-cost entry 17"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at the quick boot and easy setup for this laptop. Not as fast as I had hoped but still an excellent starter laptop at a reasonable entry price. Add some memory and a bigger/quicker SSD and this thing should work well for quite some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and perfect price! I'm a first time computer buyer and I love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles all my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. The speakers are pretty good for laptop speakers. Very fast and handles multiple tabs at once. Charges fast and holds a charge well. I use a paid service to play heavy games on it, since I think it would only be able to handle very light gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price. Came with everything that i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an HP fan for a long time, last three computers prior have been HP. This one exceeds initial expectations and I'm sure will provide us everything we need. The Best Buy employee, Chase, was very knowledgeable and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL GIFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Beautiful computer was a surprise gift to me from my husband. I love it. It has so many features. I wish I knew how to use them all. But one day at a time I'll get there. All I can say are good things about my blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Value!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop! Great for this 65 year old retiree that wants to have a light weight and easy to carry laptop to take on trips and keep in the home office. Great value for the price. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good computer for my son that just started college that wouldn’t break the bank. This computer fit the bill perfectly. He’s happy and so am I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what was needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, needed for home use and fits the need very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3 Full HD Laptop - AMD Ryzen 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the computer online with no problems and then picked it up at Best Buy in Strongsville - A totally painless purchase. Total pleasure!!!! Employee were GREAT!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive failed to boot up one week after I bought it! Geek squad replaced the whole computer!! Very lucky I did not loose all my data. Fortunately I saved my old machine and Geek squad was able to reload on to a new machine. Could have been a real data disaster. New box seems to be working okay but be very careful!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performs flawlessly with extremely quick response time. Set up was easy without any problems. It has all the features I need when paired up with a USB hub and external CD/DVD drive. Very satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had this computer for very long but I like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp labtop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product works Good for me and it is preforming too my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer for school. Im in nursing school and I, able to get my work done. The only issue I had was hooking it up to my printer which is wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the screen size and the size of the keys. It feels like a large screen and the keyboard fits my hands better than previous laptops I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Need for Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Laptop at 10:00 in the morning (after my old laptop was dropped) and got a text 20 minutes later, my order was ready for pickup. Still got it up and running for an 11:00 conference call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the inexpensive price. Screen size and keyboard are perfect!

    I would recommend this to a friend