Customer Ratings & Reviews

Not bad for the price. On board ram isn't ideal but its adequate.

This computer was just what I needed for home use. I just use it for the internet and excel, powepoint and word. Very affordable price and helpful staff.

It's easy to operate, it's fast, and reliable. Nice

Exactly what I needed at a price I could afford for the new college student.

This is a nice laptop for the price. I've been very happy with it.

Bought this to take with me if I have to evacuate this year. It is perfect to keep up with news and weather as well as viewing maps. This is a great computer and at a great price.

Excellent computer for home use and internet. Love it.

I have no complaints just wish I would have done the insurance to be safe

Excellent purchase the Best Buy is the better option

Smooth running,and quick very happy, Very happy with the Geek Squad and their freat customer service.

Really good computer used it a lot and it works great

Great we needed a new computer more up to date so yes

I purchased this because the salesman said it would do everything I needed it to, but he was wrong. I work on social media and constantly have Canva open with Google Docs, and 7-8 tabs with different social media platforms. The 8GB is not enough to navigate between tabs or edit videos without buffering and freezing. If you are just using it for basics like word docs and basic internet, it will do, but it isn't a real "work" computer. Negatives: No light up keyboard. Slow with multi-tasking. Pros: Large screen. Nice video quality from camera. Will do basic things. I am going to exchange it for one with at least 16GB and a light up keyboard. I didn't think I would miss that, but I do.

No touch screen. Trouble deleting with cursor. Keys are too sensitive Screen enlarges when unexpected Letters on keys difficult to see. Have to tap on hand symbol multiple times for iI expect bettert to respond and it goes back and forth with cursor.Terrible at filling in dots.

My son in law is happy with it. Serves its purpose.

This laptop is as minimal as you can get...works for basic and simple usage at home. I got as a quick replacement without lot of research, so I am fine with my decision. - Makes a bit of a background fan noise often - No backlit keyboard - Keyboard structure is a bit unusual, so it takes time to get used to the keys

working good so far just a slight learning curve This is my first HP

Happy with this purchase: perfect size, quick and efficient at a great price

Reliable and works for what I need as I am a senior citizen

PERFECT PURCHASE! Exactly what I needed to get the job done.