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Customer Ratings & Reviews

Your price for this item is $410.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1242 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,242 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my computer, after using it. The price also was vey good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase and would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would consider a different model next time. Didn't notice that it didn't come with an ethernet plug in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for the office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for daily office use Large keyboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Sleek, dependable, a must buy! It definitely met my standards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newly purchased laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning an HP laptop but extremely satisified with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this buy from Best Buy. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Very smooth operation. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matched the price or even a bit better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable computer, for simple use, not for gaming or design

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good pc it’s not great but it does what you need it to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality.Perfect size .Great price.Does everything I need .One of my best purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased at Best Buy. Very helpful and informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No lighted keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a plug in light to illuminate the keyboard for night use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy open box items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as an open box item. It was a gift. I gave it as a gift after the return period ended. It does not work. The hard drive is toast. It literally never worked. $279 gone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school and church business. I have enjoyed the HP laptops. This is actually my fourth one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work computer. A little too big but does the job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A piece of junk!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is ridiculous!!! Cant believe they would sell a product this defective..had it only for 1 month and the screen went totally blank....on my first 2 weeks of use ut started to act up like gives me a bla k screen then i have to reboot. Now a month later i turned it on and its says 'Boot device mot found . Please insta5an operating system on your disk " i didn't even install anything on this piece of junk...it may be cheap but at least it should work for at least a year. But no, i tried to follow the instructions on how to fix it but still would not workm. I guess they maks money by selling puece of junk and sell you their geek squad ...and if you dont purchase that option then youre screwed. Ive never had problems with bestbiy products begore, but i guess they font care about the product s they sell anymore...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the easy program nothing fancy. e mail google news

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a graduation gift for my nephew, he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work computer for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for working from home. She has had nothing but great things to say about it.

    I would recommend this to a friend