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Customer Ratings & Reviews

Your price for this item is $409.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1252 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,251 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased at Best Buy. Very helpful and informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No lighted keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a plug in light to illuminate the keyboard for night use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy open box items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as an open box item. It was a gift. I gave it as a gift after the return period ended. It does not work. The hard drive is toast. It literally never worked. $279 gone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school and church business. I have enjoyed the HP laptops. This is actually my fourth one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work computer. A little too big but does the job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A piece of junk!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is ridiculous!!! Cant believe they would sell a product this defective..had it only for 1 month and the screen went totally blank....on my first 2 weeks of use ut started to act up like gives me a bla k screen then i have to reboot. Now a month later i turned it on and its says 'Boot device mot found . Please insta5an operating system on your disk " i didn't even install anything on this piece of junk...it may be cheap but at least it should work for at least a year. But no, i tried to follow the instructions on how to fix it but still would not workm. I guess they maks money by selling puece of junk and sell you their geek squad ...and if you dont purchase that option then youre screwed. Ive never had problems with bestbiy products begore, but i guess they font care about the product s they sell anymore...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the easy program nothing fancy. e mail google news

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a graduation gift for my nephew, he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work computer for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for working from home. She has had nothing but great things to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy,is the best when it's computer, Shop at best for all your electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent at casual gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, speaker quality could be better, already started crackling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer works much faster than my old one. I had my files transferred & everything was recovered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for the Memory - 8GB, AMD Ryzen 5, and the 512GB SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer does what I needed it to do for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality! Set up was simple and quick! Everything looks sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3 Full HD Laptop Amazing!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for and at a great price. High quality and overall, a great PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited selection but fairly good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a nice computer. I was disappointed that there were only 2 or 3 17 inch laptops in the store so not much to chose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was good.and helped me choose between 2 laptops. I went with the hp...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and friendly staff with excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Babe’s HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP has been working just fine so far. Haven’t had the opportunity to utilized it just yet

    I would recommend this to a friend