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Customer Ratings & Reviews

$428.00
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Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,467 reviews
  • Rated 5 out of 5 stars

    LAP TOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my laptop. Looking for protective covering for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for students or daily basic office workflow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in less than 90 days - Avoid!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted best buy and they told me my product was still under manufacturer warrant which was so helpful! (Not). This product was open box and certified new by best buy/geek squad however I have a feeling that isn't true. After nearly 2.5 months of regular usage the screen started flickering black and wouldn't come on and now it has completely stopped coming on. I can hear the computer is on however but no functioning screen. I reached out to HP and it's been a week since I've heard back from them. I use this for my small home business so this is a major problem for me and so far have recieved limited to no help from either best buy or HP. I might avoid this product if I were you!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft windows laptop Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy about my purchase thats in relation to the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    flexy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for a value computer. some chassis flex

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Perfect for me. Easy to set up and not too expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with this purchase. good value. good screen size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so far, Don't like Windows 11 or how it tries to force signing up for Windows subscription but that's not BestBuy's or HP fault

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great screen horrible keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button keyboard placement is all over the place. Num lock, and the horrendous power button. Other wise great screen, great size. Lacking a bit of specs for its price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP 512 SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not blazing fast. But fast enough for most applications for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s reliable and good for the schooling that I am doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop is great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is great, working real well! Glad I purchased the laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it use it all the time price was so good had to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works perfect without breaking the budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything i need for my entertainment and personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working just fine. Everything so far is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an Excellent choice for the price and my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking laptop has been working very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it. Good laptop under 400$. No complains as such.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad purchase, only 2 months and hard disk broke.. i only used two times, the only positive it was that the fabricant return me a credit to buy another one

    No, I would not recommend this to a friend
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