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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1061 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,061 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an HP fan for a long time, last three computers prior have been HP. This one exceeds initial expectations and I'm sure will provide us everything we need. The Best Buy employee, Chase, was very knowledgeable and extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer for school. Im in nursing school and I, able to get my work done. The only issue I had was hooking it up to my printer which is wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer came in handy, and I haven't had any issues with this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Hp is a brand o trust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop has a bigger screen and easier for me to see

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been grate with this laptop. Bright and clear,perfect screen time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic Value!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop! Great for this 65 year old retiree that wants to have a light weight and easy to carry laptop to take on trips and keep in the home office. Great value for the price. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home office needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. I'm not a major gamer, just needed a replacement for my old laptop that was no longer able to be updated. I am able to play the games I enjoy as well as do the household business activities I need to accomplish with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast quality laptop for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. Perfect for my colleges classes. Fast and dependable!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the screen size and the size of the keys. It feels like a large screen and the keyboard fits my hands better than previous laptops I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performs flawlessly with extremely quick response time. Set up was easy without any problems. It has all the features I need when paired up with a USB hub and external CD/DVD drive. Very satisfied customer

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    new to laptop use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact of being portable is very useful in my life at this time. Did not like the use of the pad to move the mouse so I got a wireless mouse to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vern Montroy Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a tech guy, so I was very concerned about replacing my old computer and transferring data from it to the new computer. I was so pleased about how easy it was and after about an hour, I was ready to go. I can't believe it. It is the best computer I've had, it's fast and does everything I want it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! Our visit to Knoxville Best Buy was outstanding. Both the customer service staff and Geek Squad were great! Nice to have a staff willing to answer all questions and give recommendations to fit our needs! Awesome job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Need for Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Laptop at 10:00 in the morning (after my old laptop was dropped) and got a text 20 minutes later, my order was ready for pickup. Still got it up and running for an 11:00 conference call.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop everything works awesome definitely the best we've had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issue so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for school and Minecraft. It works for both. Minecraft is a little choppy when running the new vibrant visuals if she's hosting the world, but otherwise it works for us. No issue with overheating, but we got her a laptop fan mat to set it on and that seems to help. Overall, for the price, it's perfect. I didn't expect to do video editing or anything on this setup. It's a low price, no frills laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a similar product in the past. This purchase continued my confidence in both the product line and the retailer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great School laptop for EE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Masters student for EE. Love the large screen size. I don’t feel a need to have a secondary monitor with this laptop. I can have CAD open to see schematics and PCBs. Keyboard has a great feel. I love how the screen isn’t in your face it’s very subtle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sad to see my 16 year old laptop go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my 16 year old laptop. Great value as well

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good general-purpose home laptop. Screen size is great.

    I would recommend this to a friend