Customer Ratings & Reviews

Great product! I like the screen size. I am glad I purchased the product.

Great computer for the price! Exactly what we were looking for!

Does everything I needed as a secondary and portable device. At a reasonable price. I needed a larger screen than the tablet I had for viewing webpages and pdfs this has taken all the work load without a hassle, and compared to similar tablets the price here made more sense.

Very nice staff. So helpful. And I love the laptop I bought. It’s great!

Just what I needed! A big screen and bigger key pad that has a light touch. Everything is faster and smoother. The clarity on the screen is perfect and the audio was so much better than my old laptop - meetings are so much better now!

price was right on a laptop that can handle my needs

It is better than I expected. I had a smaller screen before I purchased this one and I am so happy I did. It truly makes work so much easier with a larger screen.

This is a very capable system for a very reasonable price. The only problem I have with it is there is no RJ-45 or USB-2.0 slot. This requires you to buy an additional adapter.

Love my new HP laptop. I have very simple needs and it works perfectly for me.

I think this is a good computer, however, picking it up was somewhat difficult. The employee we had hoped to have help us was not available and the young man who did assist us was not super helpful at first. I was persistent and made it clear that I would not leave until all our questions were answered. Our purchase in 2022 was a disaster and that computer never worked correctly.

Hard drive failed to boot up one week after I bought it! Geek squad replaced the whole computer!! Very lucky I did not loose all my data. Fortunately I saved my old machine and Geek squad was able to reload on to a new machine. Could have been a real data disaster. New box seems to be working okay but be very careful!!!!!!

Easy to use, nice screenand the battery holds up nicely

This is a great basic computer. Unfortunately, it does not come with windows/office 365. So far, I'm happy with the new laptop.

Good solid computer. Very similar to the last HP I had but with a few extras. Enjoy the Ryzen chip. At my age , not sure how to transfer programs and files from my old Hp.

I boughtbthis laptop for my mom and she lives it. I would recommend this laptop to anyone. I work in an IT office and we buy HP laptops. That is why I bought thisnone for my mom. It was a great choice.

Fast clear screen size great best buy staff was great

Purchased thia for.my 85 yr old mother. Screen is big and eaay to.see. thinking i should havw gotten her a touch screen though. All and all easy to use, responsive and easy connections. Great use for the money

The screen is a really nice size. The colors are great. I really like the keys. It has a very smooth key board.

This laptop works beautifully and it's very convenient for me to use when I don't get to use my computer and basically my laptop is very easy for me to carry with me anywhere I have to go.

Purchased this new laptop. Had a really knowledgeable sales person who showed me the different features of a couple of different brands of laptop computers. I prefer the Hp products and after looking at this laptop it was an easy descion . He also mentione that this model might be on sale. So I made the purchase. Am not that computer friendly but kept looking for any sales and it went on sale. Made another trip to Mankato And visited with a Best Buy agent and received a nice refund on this purchase.