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Customer Ratings & Reviews

$449.99
Save $180
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1462 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,462 reviews
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bigger screen and it works great! The speed is much better also

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is incredible big and it runs fast, pretty good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Exceeded my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I old HP was getting difficult to navigate so I decided it was time to replace it. Finding this one for such an affordable price was a plus. The minute I took it out of the box I realized it was a major upgrade from my old one, larger screen, clearer monitor, all the visual aspects. The laptop has exceeded my expectations. It feels like a much more expensive item and is fantastic especially for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Father in law gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up for the father in law so he can do his bills online

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. Does everything she is looking for it to do for beeds

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer¡!!!!!!!!!!!!!!!!!!¡!¡!!!!!!!!!!¡¡!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. i like the larger key board buttons and large screen for senior citizen usage. I would recommend this to all my friends and I have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed do. The salesman was arrogant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. Big screen and sleek. Works great. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my mother, she love it because it was big enough that she can see it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cant beat this for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat this for the price. Great way to get parents/wives on win11 for paying bills and checking email

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY NEW LAPTOP. The screen is large and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic! I am a huge fan of HP. This will do the job that my daughter needs for her first year of college!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Return of trade in no refund yet and new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is okay, I do like the 17.5 screen. I had old computer send in as trade in was quoted would get $110 for. I haven't seen my credit it has been the first part of June. It was exactly as my new one but window 10. Work great but git something dropped on. How long do I have to wait for the credit? I talked to three people about the trade. I did have my new computer to a computer shop for set up. Going to have to have it take back to computer shop as locked Facebook friends so they can't write me, it got private locked on, have know idea how to get off. I asked about sending back the tech said I could under the thirty days warranty. Was going to send me a box and label never seen. Used original box to send in my old computer to Best Buy in Ankney. Please get with me about my $110 credit for trade in. Not happy with service I good all around, when call kept forward me to someone else. I shouldn't have my new expense at computer shop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the storage and easy use of this laptop. The features are amazing. The resolution is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    My hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, love the wide screen and Light weight

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    For my mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 81 year old mom for Christmas and she loves it. Very easy to use and she is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the same exact model. Had an “accident” with the previous model and had to replace it. Good to know, besides some internal component changes, that the product generally remains the same. No need to learn a whole new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the HP purchase. Very large screen compared to my previous surface pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything perfect laptop is very fast and holds a very good charge

    I would recommend this to a friend
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