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Customer Ratings & Reviews

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Your price for this item is $319.99
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1176 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,176 reviews
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Bad Vibes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen,clear graphics,quick startup,but fan sometimes creates noise and not all happy with audio. There is no driver/hardware to create certain sound venues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for me, very helpful and friendly salesmen. I’m enjoying my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garcia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and Geek Squad the staff was great the product is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great have always used hp about 6 or 7 computers now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have had for about a month. Fast no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service &bsst price & good customer service thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best deals I love my computer and printer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its So cool. I love it I use it everyday and it goes very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Great buy and great install experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the 17 inch screen for my photos and reading emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new computer, with Geek Squad membership, and with Geek Squad support for multiple help needed issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a sdgsfd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fdz sfd sdzxf awesdg wraegdvwraegd ergdawesdf efavw esdcfg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good model for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent laptop for the price paid. The size makes for a good visual although a bit large for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop & Great Tech Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop works well. Kudos also to the Geek Squad. I mistakenly tried to charge the laptop with a charger from another laptop. When it didn’t work, I went to Best Buy’s geek squad staff, and they were very courteous while clearing things up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What a nice surprise!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was not interested in buying this at first....GLAD I WAS WRONG AND BOUGHT IT! This laptop does so much to keep my business working and running. You can not beat the price and it works best to staying cool when extremely overworked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it for work at home & definitely recommended!! little too big for my liking but i don’t regret it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer I recommend for school for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I HAVE been looking for at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son in law is happy with it. Serves its purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop relation quality price. I recommend it.

    I would recommend this to a friend