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Customer Ratings & Reviews

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Your price for this item is $319.99
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1176 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,176 reviews
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, cost friendly laptop, to fit my needs for work and a little play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my son and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave's HP 17.3 HD Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets my every day needs. A good purchase. Greart customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker cracks when listening to video, movies, zoom meetings without headphones, otherwise I’m happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. The only con I've found so far is the USB-C doesn't support an external monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I received fast mail and easy payments. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again if I have to get another one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked my old HP much better. Real downside to me was finding out keys not illuminated. Functions pretty much the same. Was hoping for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, good price. Only had it briefly, but so far it seems to be a good product. HP makes good laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the price and the efficiency. Also liked that the laptop had a number keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find this is exactly what I nedded i am able to learn the fundamental process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it and it help her to her new online job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value!!! Clear graphics with vivid colors. Very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this news Laptop! All the features are just right for what I needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop - no memory expansion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this laptop is that you cannot upgrade the memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop. Easy to set up. Highly recommend. Great sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sale Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how large my laptop would be, I was more focused on the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do yourself a favor & don't buy an HP!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this HP laptop for just over 3 months. Since the beginning the computer ran hot, would freeze the screen any time you'd do anything, and the speakers constantly poppped/crackled. I chalked it up to Windows 11 and it's update. Turns out the charging cable it came with was bad and any time the laptop was plugged in it would have those problems but when on battery they'd resolve. So had to buy a new charging cable/power supply. Cut to a few weeks later, and now my laptops touchpad has sunken into the computer and is in constant click mode so it selects everything making it impossible to actually click or use anything. I don't even use my laptop all that much for that to have happened. This has been one of the worst purchases I've made. For these issues to be happening on a new laptop is egregious. How it's gotten such good reviews is beyond me. Cheaply made. Poor craftsmanship. Unreliable. Welcome to 2025 where you overpay for poor merchandise. Look at a different brand if you want a somewhat better experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tom D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP laptop is great! Also The Geek Squad was very helpful in trouble shooting a few things for me.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Piece of JUNK Including bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK!! Had this laptop for only 2 months. Hard Disk failed. BestBuy giving me a whole bunch of crap on how I need pay extra money to get it diagnosed when I actually bought an additional 1 year extended warranty. Closing the bestbuy account.

    No, I would not recommend this to a friend