Main Content

Customer Ratings & Reviews

$449.99
Save $180
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,462 reviews
  • Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast service< I already knew what I wanted, so the clerk was fast in locating the laptop I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult start with the computer, but that was because the manufacturer moved the on/0ff switches. Other than that wrinkle, it’s great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this HP Lap top is an excellent buy. Love the 17" HD screen! This buy has been an outstanding value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony B.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price to replace older, similar HP laptop. Easy to set-up and connect to my HP printer. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blahblah

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting some minor static at time, and sometimes my comments section on videos/reels on FB are not aligned in sinc, I will have a row of responses to a previous post beside the next one. Also it is very hard to get the computer to come on sometimes after a charge. I would take it back to see if Geek Squad could help, but I have to rely on a neighbor for rides, and hate to bother them to go far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I have 2 of them. I bought one 2yrs ago and then got another one for my fiance in 2025. Hp really outdoes themselves with their computers and they are on par with brands that are double the peice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's great for what I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I can sit in the living room and still have a big enough screen to read emails and do web searches. It's fine for my needs. It's starts quickly but does on occasion bog down when loading a page. For the money, I really have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Little Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice laptop. Lots of "bells and whistles" I'm still learning everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a new computer for a senior citizen is quiet and interesting journey. I had purchased an HP many years ago and liked it. Since that time, I have owned a few other computers, but will always go to HP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap laptop get what you pay for

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fault for trying to save some money. It is slow sometimes video quality blurry as it buffers. Can't adjust the brightness automatically. Need to go to setting everytime, unless bedtime mode. Some weird reason touchpad randomly stops working. Lots of little things I miss trying to save a few dollars on this one. Will upgrade next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop & Great Tech Support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop works well. Kudos also to the Geek Squad. I mistakenly tried to charge the laptop with a charger from another laptop. When it didn’t work, I went to Best Buy’s geek squad staff, and they were very courteous while clearing things up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my cricut and it has been a great laptop with fast download speed and plenty of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Laptop good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my dđa on thanksgiving and he loved !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight, and performs like a dream, great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    starting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    starting have an appointment today we will see how it works

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Bad Vibes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen,clear graphics,quick startup,but fan sometimes creates noise and not all happy with audio. There is no driver/hardware to create certain sound venues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp17-Alisha

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional product. The set was easy and adding the software went smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review by Shelia Harrison

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful laptop. My 2nd of this brand. Always reliable and I wouldn't use any other brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an outstanding basic computer for home needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I highly recommend it; the in-store service was the best.

    I would recommend this to a friend
Sponsored