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Customer Ratings & Reviews

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Your price for this item is $319.99
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1178 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,178 reviews
  • Rated 2 out of 5 stars

    limited wifi range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has less wifi range than my 3 year old laptop despite upgrade to maximum range. Best Buy did not upgrade range when I requested help. Works well when sitting directly on wifi. Very disappointed when compared to 3 year old laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s reliable and good for the schooling that I am doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works perfect without breaking the budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it use it all the time price was so good had to buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking laptop has been working very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop is great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is great, working real well! Glad I purchased the laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything i need for my entertainment and personal use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it. Good laptop under 400$. No complains as such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working just fine. Everything so far is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is great. I’ve only had this about 2 months and the screen will occasionally freeze and I have to complete a hard reboot.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Bad Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad purchase, only 2 months and hard disk broke.. i only used two times, the only positive it was that the fabricant return me a credit to buy another one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Meets needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an Excellent choice for the price and my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price. Runs slow but nice big screen/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary good computer for the pirce i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyday use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, at the price point. Just good enough for my grandma

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrade to windows 11 due to microsoft discontinuing 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I was hoping for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like the build or the screen. It seemed like a good intermediate laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is OK, support seems non-existent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not (cannot) get any setup help (with facial recognition login) from "support". I called and was never able to get a person. I opened a ticket online, received a case number from HP 3 weeks ago, but have received no contact thereafter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect laptop for the casual user great for any age

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ?????????

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say as still attempting to learn what's what VERY CONFUSING.

    I would recommend this to a friend