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Customer Ratings & Reviews

$449.99
Save $180
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1462 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,462 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth running,and quick very happy, Very happy with the Geek Squad and their freat customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the 17 inch screen for my photos and reading emails.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Ssd failed six months in with very little usage. Speakers always had some weird distored feedback of broken sound. Built in mouse pad also crapped out. Got it on sale for $400 and would still not recommend. Still runs though after buying a new ssd drive and installing windows again though a flashdrive so two stars for that I guess. Oh and the battery is also terrible haha stay away!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop for seasoned adults

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently rating this purchase as 5. I've only had this laptop for 3 weeks and everything is going well. I need to transfer my data from my old one then I'll know more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I HAVE been looking for at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed at a price I could afford for the new college student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Key board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main concerned was that the last lap top key board lite up and was easier to see . This don’t light uo and key borad is gray which makes hardvto see when you older .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for remote work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop, it is very useful and easy to use. I use it to work everyday remotely so I think the battery is not as good since I use it everyday all day. I still think it’s a pretty good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, good price, excellent quality, beautiful color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As basic as you can get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is as minimal as you can get...works for basic and simple usage at home. I got as a quick replacement without lot of research, so I am fine with my decision. - Makes a bit of a background fan noise often - No backlit keyboard - Keyboard structure is a bit unusual, so it takes time to get used to the keys

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it as it was a gift for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, does everything that I need it to do and more. I like the increased size. Especially the keyboard, is really helpful. My sales rep was very helpful in narrowing down my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had good service at best buy I’m happy with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ease of using a laptop over a desk top computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a very dependable product. I would buy this over again as it has certainly well and is an affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to do summer school work because I am a teacher and the price was pretty good. It does what I need it to do. However, I do travel and it is bigger than my last laptop which takes up more space when I pack. Not bad though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is very responsive. Screen huge with ckear display. Built in mouse pad easy to use. Startup easy to understand and complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m satisfied with my laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop for you guys for the first the it’s way the best one I ever have,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expect much better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No touch screen. Trouble deleting with cursor. Keys are too sensitive Screen enlarges when unexpected Letters on keys difficult to see. Have to tap on hand symbol multiple times for iI expect bettert to respond and it goes back and forth with cursor.Terrible at filling in dots.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this computer. It's a must buy, you won't regret it.

    I would recommend this to a friend
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