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Customer Ratings & Reviews

$449.99
Save $180
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,462 reviews
  • Rated 4 out of 5 stars

    MS Office issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with only one issue Microsoft Office will not recognize my e-mail address. I need to get my e-mail through my webmail subscription instead of the Outlook subscription which I paid for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted for an amazing price!! Same day service. AWESOME experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to learn how to use my new computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm old and I need a computer that is easy to use and read. I'm very happy with my new machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ryzen vs. Intel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had a short time. But using Ryzen has been a little hard to get use to after using intel. The verdict is still out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product have this laptop for my wife and she love it so we are buying it for are sone for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with my new laptop! It just takes a little getting used to the keyboard layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt a very good value for money. Liked it as a whole

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features for the price, battery life is shorter than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hp is quality computer maker and purchase from best buy was simple and easy .recieved laptop the next day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP lightweight!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and very reasonable price! Also the spec is beyond basic level!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Its alright as long as its only for office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well for work/ business, dont get for gaming however. I only wanted to play roblox, nothing else, and the thing sounds like its going to blow up and runs insanely slow. Super disappointing especially since it claims to be compatible for gaming when it cant run ONE download.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is a very advanced machine ! I am impressed with it’s design and highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go purchase !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! Great for students in grade school or college/university.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patrick the Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s fast. The service was fantastic Will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Excellent in store help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a solid laptop. Wish it had a little more memory, but it is working for my school stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple for surfing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase to replace an 18-year-old laptop that was at the end of its life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up great and enjoying finally having some decent speed. Beautiful graphics. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. The only con I've found so far is the USB-C doesn't support an external monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, good price. Only had it briefly, but so far it seems to be a good product. HP makes good laptops.

    I would recommend this to a friend
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