Customer Ratings & Reviews
- Model:
- 17-cp2025dx
- |
- SKU:
- 6612252
Customer reviews
Rating 4.6 out of 5 stars with 1462 reviews
(1,462 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer I brought kept locking up when signed off. Unable to sign back in. Brought computer into Best Buy and the team was no help. Returned computer and they decided to mark as defective. Went to Sam;s and the computer I purchased has been working great.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and good reasonable and worth buying it Great
I would recommend this to a friendRated 5 out of 5 stars
Value Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, HP is a brand I trust and this laptop is another example of a value purchase.
I would recommend this to a friendRated 4 out of 5 stars
good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not used to windows 11 but so far do good. Still transferring from my old computer.
I would recommend this to a friendRated 5 out of 5 stars
HP 17” laptop…..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It does everything I need it to do AND more!!! It’s a great backup!!!
I would recommend this to a friendRated 4 out of 5 stars
HP Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and solid laptop for the price. Would recommend for basic use.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect example of a great value product. Always loyal to the cause
I would recommend this to a friendRated 4 out of 5 stars
New item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far I am satisfied with my HP laptop. Still learning about this device.
I would recommend this to a friendRated 5 out of 5 stars
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the person that just needs something simple
I would recommend this to a friendRated 3 out of 5 stars
No 3rd Monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good laptop, but did not support 3rd monitor.
I would recommend this to a friendRated 2 out of 5 stars
Great screen horrible keyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button keyboard placement is all over the place. Num lock, and the horrendous power button. Other wise great screen, great size. Lacking a bit of specs for its price
No, I would not recommend this to a friendRated 5 out of 5 stars
Peggy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Laptop.....so fast and so easy to use. Thank you Best Buy
I would recommend this to a friendRated 5 out of 5 stars
my pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this computer. Its perfect for what I need
I would recommend this to a friendRated 4 out of 5 stars
Best gift ever Mom!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this laptop, I got it for his birthday. He said it has great graphics.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for son's graduation gift. Perfect for his everyday use.
I would recommend this to a friendRated 1 out of 5 stars
Stopped working after 60 Day!! Buy something else!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT purchase this model. It stopped working after only 60 days. After spending 50 minutes on the customer support line, it was determined to be a hardware failure, requiring me to send in a nearly new computer for repair. Now I’m expected to wait for a shipping box, backup my data (they wipe it clean), take it to a FedEx location, then I get to wait for them to find out what is wrong with my new computer and then they will contact me. I strongly recommend finding an alternative—this has been a complete FAILURE on HP’s part. They should be embarrassed to sell such a terrible computer and Best Buy should be embarrassed to such a terrible product!
No, I would not recommend this to a friendRated 5 out of 5 stars
Laptop purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i needed at at a good price. Great choice at a great store
I would recommend this to a friendRated 5 out of 5 stars
LAP TOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my laptop. Looking for protective covering for it!
I would recommend this to a friendRated 5 out of 5 stars
Great product to start
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for students or daily basic office workflow
I would recommend this to a friendRated 1 out of 5 stars
Stopped working in less than 90 days - Avoid!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Contacted best buy and they told me my product was still under manufacturer warrant which was so helpful! (Not). This product was open box and certified new by best buy/geek squad however I have a feeling that isn't true. After nearly 2.5 months of regular usage the screen started flickering black and wouldn't come on and now it has completely stopped coming on. I can hear the computer is on however but no functioning screen. I reached out to HP and it's been a week since I've heard back from them. I use this for my small home business so this is a major problem for me and so far have recieved limited to no help from either best buy or HP. I might avoid this product if I were you!
No, I would not recommend this to a friend
