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Customer Ratings & Reviews

$449.99
Save $180
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,462 reviews
  • Rated 5 out of 5 stars

    Microsoft windows laptop Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy about my purchase thats in relation to the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Perfect for me. Easy to set up and not too expensive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed After Just One Month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely write reviews, but I feel compelled to share my experience with this laptop. I purchased it with high hopes, expecting reliable performance and quality—especially for the price. Unfortunately, it’s been a frustrating journey. Audio Issues From the beginning, I noticed intermittent popping sounds during music playback, especially on YouTube. It’s subtle at times, but persistent enough to ruin the experience. I’ve worked with two HP technicians, followed all troubleshooting steps, and even adjusted system settings—but the issue remains unresolved. I spent a significant amount of money on this laptop, and I expected better. I don’t think it’s unreasonable to want a device that works reliably out of the box—especially for something as basic and important as listening to music.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    flexy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for a value computer. some chassis flex

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so far, Don't like Windows 11 or how it tries to force signing up for Windows subscription but that's not BestBuy's or HP fault

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with this purchase. good value. good screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s reliable and good for the schooling that I am doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop is great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is great, working real well! Glad I purchased the laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it use it all the time price was so good had to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works perfect without breaking the budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything i need for my entertainment and personal use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 512 SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not blazing fast. But fast enough for most applications for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working just fine. Everything so far is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an Excellent choice for the price and my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyday use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, at the price point. Just good enough for my grandma

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary good computer for the pirce i would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking laptop has been working very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it. Good laptop under 400$. No complains as such.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Bad Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad purchase, only 2 months and hard disk broke.. i only used two times, the only positive it was that the fabricant return me a credit to buy another one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    3 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just alright. Lacks a lot. Honestly my 2011 MacBook Pro runs better.

    No, I would not recommend this to a friend
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