Customer Ratings & Reviews

Bought this for my son for college. Hard drive stopped working after only 6 months of use.

Great laptop except the keyboard. It's awful. I may just toss this laptop in the garbage.

computer is great, Price was fair and NOT overpriced like other stores

I'm going to rate the low because literally 4 weeks after setting up and moving all my data, the hard drive crashed.

Overall, the computer does its job however just wish it had a little more power for multi-tasking

Bought it less than 2 months ago screen blew out it's a black screen took it to geek squad the immediately told me they can't fix it they had to send it to Kentucky haven't heard from them since haven't gotten an update of when I'll get it if it can be fixed if it is fixed I would really just like my refund back

My daughter bought it and at 24 she says it is suitably average.

Wish I never purchased. Received laptop, set it up the day after I received it. Used it a couple days later to print a file. A few days later it wouldn’t turn on or charge. I was still within my return I should’ve gone with my gut and return it. Instead, I sent it to HP for repair to find out the motherboard was bad. I am still waiting to receive it back.

Slow and awkward to navigate. Item returned. Word of advice spend more money. You get what you pay for.

**^BUYERS BEWARE ! I purchased this device May 28. Well here it is June 24th and on the 23rd it started running a loud motor like noise . I never dropped it or anything just trade on it and watch tv on it . I am very displeased. It can’t be returned because that ended June14th. I am contacting Hp now under warranty but this is so inconvenient and such an unpleasant experience.

nice features, but playing Netflix and it freezes.

Hard drive failed and I’ve only had this for 3 months with very little use. and the manufacturer warranty does not cover this. To be fair i thought the computer was perfect untill this happened. This has been very frustrating.

Difficult to use. Seems to work ok but difficult to find things like the on and off buttons.

It runs windows. Has a larger SSD. This is a subpar laptop. The USBC port will not run a dock or work with any USB monitor. I give this a DO NOT BUY.

Too heavy, *****HATE***** the "COPILOT" KEY where the 2nd CTRL key should be!!!

Too many features missing on this work laptop, keyboard doesn’t lit up

The battery doesn’t work unless it’s plugged to the charger it automatically shuts down I bought it three months ago I don’t know it says only a month for return this product I don’t recommend to any one

its a bit slow, the APU isn't doing anyone any favors. the very limited ram probably has something to do with that, but the biggest issue is that it overheats and shuts off randomly. it runs for about 20 min if im lucky and just crashes. im seriously considering taking it back

Too big, can’t find a bag that’s big enough to hold it and power button is placed in a weird area and keyboard is off center

Upon receiving. As looking at Instruction discovered INTRUCTION was for ANOTHER - DIFFERENT MODEL!!! After setting up I am wondering if it WAS A right choice! Upon starting page opens in only LOWER HALF. I have to drag it to FIIL Full SCREEN!!!!!