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Customer Ratings & Reviews

$449.99
Save $180
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1464 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,464 reviews
  • Rated 1 out of 5 stars

    Defective Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a laptop and it was defective and had to return it. I was extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 13 weeks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in late April, died beginning of August. Can't be returned even with Best Buy protection plan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The absolute worst laptop I have every owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was glitchy from day one, and completely died four months later. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop i have ever owned.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 months old, already got the blue screen of death. Do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it. I didn’t even know they made laptops without backlit keys. Screen resolution is strange, I can’t seem to adjust it to proper resolution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Product Key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Received Product Key for MS Word .... So i am Upset too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys don’t let me return it to get a smaller one very disappointed in them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop is not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has given us a hard time. Not what I wanted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms. Gardener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not fond of this laptop I do not like this laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Screen size, Speed

    Rated 5 out of 5 stars

    Perfect 17.3" HD Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Boots quickly. Large screen makes easy viewing. Great price compared with other stores. Weight makes for comfortable carrying. This laptop fit my needs for internet searches, word processing, and file saving.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size, Speed

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so fast, screen is big and bright, it is light so easy to carry on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    As bare-bones as you can get with a huge screen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for $399. I think that is a great deal. The pros of this laptop are the ginormous screen and the build quality is very good. I'm not mad at the speakers, either. The cons are that the unit will NOT charge over usb-C (it comes with it's own power adapter, just like it's 2007!) and adding an external monitor to the mix MUST be done through HDMI. No way to use a usb hub as a docking station with this bad boy. Finally, the keyboard is about 1/4 mile away from the front edge, but that's to be expected with this large of a footprint. I have noticed that for everyday tasks, it seems to handle everything pretty easily. I have noticed some lag on the bluetooth (audio) a few times, but I am not certain if that's a software or a hardware issue at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right, display quality 100%, sound more than adequate, a little touchy to set up due to Microsoft's complication of things. Over all very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop with the specs this one has for work. It is super fast to power up and have on. It does exactly what I need it to do with the online program I needed it for. (Insurance sales with a bria phone)

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    An excellent basic laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup computer in case my Microsoft Surface with all the bells and whistles fails. I can't be without a computer. This is great. Screen quality is very good. Well made.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop in years. I haven't put it down in 2 days. The bigger screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after not liking laptops i find this one to be excellent for me for the ease of use and quick response. i still dont like the mouse pad window so i installed a wireless mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its awesome way better than the wally world rebuild i had never buy from wally world

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Battery life is great. Only complaint wish Microsoft had not gone to a monthly subscription instead of a one time charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I can get where I need to go with it a lot easier than my old laptop.

    I would recommend this to a friend
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