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Customer Ratings & Reviews

$428.00
Save $201.99
Comp. Value: $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance, screen size, and speed of the 17.3" Full HD Laptop. Many find it to be an excellent machine with outstanding speed and quality, and appreciate its relatively lightweight design and great battery life. Some customers have expressed concerns regarding the hard drive and connectivity, while others are considering upgrading the RAM. However, the laptop does not appear to have overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,483 reviews
  • Rated 5 out of 5 stars

    A great item for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for my mom. She absolutely loved it. Sorry I can't upload a photo of the item with the screen lit up since it's charging right now but here is a photo of what is looks like out of the box. This is a very good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Laptop for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop. It performs well and has met all my badic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always amazing visiting Best I’m quite popular at the Store in Miami and Atlanta They people there are always kind and swift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop brand new. The graphics are really good. I changed the sound in the settings It sounds even better now. It also has calibration for your headphones which is good for music production. It’s a nice large laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice affordable decent laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pretty decent laptop with functionality to effectively handle basic and heavy multitasking, everyday computing, have not tried running any high memory programs yet but overall still very good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Price fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Price quality and excellent processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read on, not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with 17” screen. Functioning well for what I purchased it for(printing, streaming, surfing). The battery is only 3-4 hours while in use. Only other hiccup is I assumed (yes I know) that the keys were back lit………, they are not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Laptop is great works perfectly Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money and love the bigger screen but one downside is , I needed a work around for using multiple monitors in my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp makes very good products.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp makes very good products. I recommend hp you will be satisfied with your purchased. My laptop and printer are both Hp.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but a tad slower than expected. Overall you pay for what you get and is worth the price. Would probably get again but may compare to others at similar prices to see if the speed could be better. Also seems to die very quickly and not hold long battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Online Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent, I bought it for sims gameplay and it’s very glitchy with MOD and CC download. But for work it’s standard ! When playing I keep the charger plugged in other wise the batter life is decent too. Could possibly get away with no charging for like a day maybe a day and a half doing basic work tasks. It’s fast like I said outside of game play, and the display is also standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i have been using this joy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been using this joy for a long time everyday. i run each aspect of my company and a game or two in between. its not a gaming pc but to past time you can make it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a simple laptop for home schooling and this is perfect for it and good price on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellete

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My good laptop, I use it for my daily work and I love it very comfortable

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    No hard drive error after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love this computer, but after two months it showed a “no hard drive found” error. HP is fixing it under warranty, but the drive was fried and we lost all our data since it hadn’t synced. Hard to trust it now, especially after seeing others report the same issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far because it’s fits my personality and my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 weeks $200 to fix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did store pickup, worked fine. After 2 weeks came home to a black screen and could not boot up . Hardly used it and put nothing on it. After trouble shooting with HP and best buy it still would not work. Lap top is under a warrenty but still best buy was charging 200$ to fix it and leave it with them for 4 days . I grabbed the laptop specifically for a training course im not at and im on the other side if the country so hands are tied. Just upset brand new laptop at that price stopped working so soon and the warrenty was no help and best buy charged 200$ to fix a laptop they sold me weeks prior . To send it back to hp would have been a month or two without it . Just a frustrating situation and feel like best buy is doing me dirty

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop,however, the print on the keyboard is white against a fairly light grey keyboard makes it poorly too see the letters, numbers, etc.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase on a budget and graphics are clear. Easy to get work done.

    I would recommend this to a friend
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