The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 653 reviews
Rated 4 out of 5 stars
Tried to scan into the sunset but could not
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Acanner not connected. Not my job to do it. Thats why I paid you guys and the Geek Squad
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this laptop and was supposed to receive $20 reward certificate. The certificate was posted to an old card and I have unsuccessfully attempted to transfer to new card. I have made a purchase with new card and have not been able to use certificate. Truly disappointed!!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Removed virus, is good. When transferred info to new computer took out google. Was near impossible to get it back where all my accounts are. Best Buy has no land line. Not good for tech challenged people like me. Microsoft is not easy to navigate.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fan makes noise, BB wont help and HP wont help. I only bought it in October 2024! Been on the phone for over three hours today and no one speaks English that you can understand.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Realtek RTL8852BE network adapter in this laptop is absolute garbage. It constantly disconnects from wifi. There are many forums discussing this network card including on the HP website. None of the altered settings, power management, driver updates, etc. helped the issue. Do your homework!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lab top is ok. Using for home office use. For some reason could not connect to wifi after using computer the whole day. After I shut it down for a few hours logged back in and no internet but all other devices were signed into wifi. Had to restart to reconnect. Also every time I start up the device num lock starts to go crazy and flickers between on and off. Most annoying thing to deal with.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just bought new. When you close the lid for the night and open lid in the morning, the laptop is hot and the screen is black and does not wake up. This is a sleep mode/hybernation problem right out of the box. Geek Squad kept it for 3 days but cannot figure out a fix or what is causing this. HP should have a soulution for this but apparently they don't?????