Customer Ratings & Reviews

Great laptop. Starts up good. Works like it should.

Good price,HP quality, and is fast for my needs. I do cad,laserengraving,design work and am pleased with Best Buy and HP customer follow up!

Large screen, light, looks good, performance is good, wished the battery would last longer.

Love the new laptop from H P. Was easy to install my programs and transfer older data to the newer laptop. Keys on board are smooth when operating and the screen is vivid / clear. Fit our needs at the house for my wife

Wonderful laptop. I bought this for my girlfriend and she loves it! Uses it for college and taxes.

We purchase this new HP laptop 17', because my old Apple laptop would not let me download TurboTax software. This HP laptop had speed and saved us money and time. I recommend this product for business purposes.

Awesome easy to use long battery and nice screen. I would recommend it

I bought this because i wanted a larger screen and i've been very happy with the quality of the screen and the speed of the laptop so far, so hopefully it lasts for a few years since most laptops seem to be disposable lately

I've punched the B in the screen & keyboard numerous times, dropped it a couple, and have been able to do all my needed college stuff without any damage. It's durable, It's cheap, if you need to get basic work done on the go, probably buy this one, if you can't get something similar for less.

My purchase of the new computer was amazingly smooth. I was able to get a demo with the computer that was on display. Another plus was that the computer was on sale, and in stock. I'm really happy with my purchase.

Amazing deal on an open box HP laptop. It’s great condition and working perfectly

Was wary about using Windows 11 after being on Windows 10 for years, but it is pretty easy to navigate. Like it so much we bought one for my husband the next day!

The customer service is absolutely beyond the best. My rep was very knowledgeable about the computer I purchased. He was very helpful and had me checked out very quick. I love my new laptop. The 17 inch screen makes it easier to see.

This is a wonderful computer to have. I brought it because I am getting ready to go back to school for Nursing. It was easy to set up. I knew it was a very good computer because my mother brought my daughter on for school as well.

Works well for the price, Wife loves the large screen.

Best Buy employees were so helpful understanding my concerns for a new Laptop computer. The 17.3 screen is so relaxing on my eyes and HP is always my go to product for best value and reliability.

Amazing experience both at the time of purchase (thank you Ryker) to installation (thank you Chris) what an amazing team and service locally at Best Buy!!!!!

I bought this from the Best Buy Outlet (refurbished) & I LOVE it! I have used this on a daily basis for school work, studying, personal browsing, watching movies, pretty much ANYTHING AND EVERYTHING!

My wife was looking for a 10 key laptop and we were able to find an inexpensive and reputable name brand computer at Best Buy. We ordered it online and it was ready in less than an hour. It's been working as expected without a glitch. Happy house, happy spouse.!

I had a great experience. I love the laptop. Got it on a good deal. Customer service was great!