The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 650 reviews
Rated 5 out of 5 stars
Works swell
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered online, picked it up. The product works fine. Easy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this laptop and was supposed to receive $20 reward certificate. The certificate was posted to an old card and I have unsuccessfully attempted to transfer to new card. I have made a purchase with new card and have not been able to use certificate. Truly disappointed!!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Removed virus, is good. When transferred info to new computer took out google. Was near impossible to get it back where all my accounts are. Best Buy has no land line. Not good for tech challenged people like me. Microsoft is not easy to navigate.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fan makes noise, BB wont help and HP wont help. I only bought it in October 2024! Been on the phone for over three hours today and no one speaks English that you can understand.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Realtek RTL8852BE network adapter in this laptop is absolute garbage. It constantly disconnects from wifi. There are many forums discussing this network card including on the HP website. None of the altered settings, power management, driver updates, etc. helped the issue. Do your homework!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lab top is ok. Using for home office use. For some reason could not connect to wifi after using computer the whole day. After I shut it down for a few hours logged back in and no internet but all other devices were signed into wifi. Had to restart to reconnect. Also every time I start up the device num lock starts to go crazy and flickers between on and off. Most annoying thing to deal with.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just bought new. When you close the lid for the night and open lid in the morning, the laptop is hot and the screen is black and does not wake up. This is a sleep mode/hybernation problem right out of the box. Geek Squad kept it for 3 days but cannot figure out a fix or what is causing this. HP should have a soulution for this but apparently they don't?????
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would really like to say that i like this laptop but i can’t… the App Store on this laptop is no good it doesn’t allow me to download the apps that i want but instead gives alternative apps which is not the same.. i plan to replace this device very soon
Keyboard Malfuction - HP 17.3" HD Laptop AMD Ryzen
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The keyboard has a malfunction. After a certain amount of time, the keyboard will just stop working until I restart the computer. I've had this computer since Oct. 3, 2024 and this started happening right at the point where I can't return it for a refund.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would not by from Best Buy again. Purchase has been a nuisance right from the beginning
. Missing visual information that should have been in the box. So sorry I bought a HP
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