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$529.99
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Comp. Value: $629.99

Customer reviews

Rating 4.7 out of 5 stars with 650 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 650 reviews
  • Rated 5 out of 5 stars

    Works swell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, picked it up. The product works fine. Easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose too large a screen size. Returned because of this issue. I am seeking a smaller apple laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hmmmm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Computer is adequate, a few concerns and I would have appreciated knowing about some items that could have been upgraded,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I'll know more after I get use to windows 11

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fact you can’t download from apps that’s not on the app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good economic laptop. Display isn’t great but it gets the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the sign and the app but i wish i got the touch screean makes every thing so much eazier

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Budget laptop

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, this is a good budget laptop, but don’t expect to do much with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop and was supposed to receive $20 reward certificate. The certificate was posted to an old card and I have unsuccessfully attempted to transfer to new card. I have made a purchase with new card and have not been able to use certificate. Truly disappointed!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take laptop to pro to get everything transferred

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP and microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed virus, is good. When transferred info to new computer took out google. Was near impossible to get it back where all my accounts are. Best Buy has no land line. Not good for tech challenged people like me. Microsoft is not easy to navigate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan makes noise, BB wont help and HP wont help. I only bought it in October 2024! Been on the phone for over three hours today and no one speaks English that you can understand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi constantly disconnects

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Realtek RTL8852BE network adapter in this laptop is absolute garbage. It constantly disconnects from wifi. There are many forums discussing this network card including on the HP website. None of the altered settings, power management, driver updates, etc. helped the issue. Do your homework!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    BOUGHT IT TO GIVE IT

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT IT FOR MY NIECES. I LIKE THE 17.3 INCHES, BUT IT IS A LITTLE HEAVY.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lab top is ok. Using for home office use. For some reason could not connect to wifi after using computer the whole day. After I shut it down for a few hours logged back in and no internet but all other devices were signed into wifi. Had to restart to reconnect. Also every time I start up the device num lock starts to go crazy and flickers between on and off. Most annoying thing to deal with.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited use laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard has no illumination makes it unusable in anytime but a daylight type environment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought new. When you close the lid for the night and open lid in the morning, the laptop is hot and the screen is black and does not wake up. This is a sleep mode/hybernation problem right out of the box. Geek Squad kept it for 3 days but cannot figure out a fix or what is causing this. HP should have a soulution for this but apparently they don't?????

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really like to say that i like this laptop but i can’t… the App Store on this laptop is no good it doesn’t allow me to download the apps that i want but instead gives alternative apps which is not the same.. i plan to replace this device very soon

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard Malfuction - HP 17.3" HD Laptop AMD Ryzen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard has a malfunction. After a certain amount of time, the keyboard will just stop working until I restart the computer. I've had this computer since Oct. 3, 2024 and this started happening right at the point where I can't return it for a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the same. Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not by from Best Buy again. Purchase has been a nuisance right from the beginning . Missing visual information that should have been in the box. So sorry I bought a HP M

    No, I would not recommend this to a friend
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