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Customer Ratings & Reviews

Your price for this item is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 785 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 785 reviews
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop brand new. The graphics are really good. I changed the sound in the settings It sounds even better now. It also has calibration for your headphones which is good for music production. It’s a nice large laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Price fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Price quality and excellent processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i have been using this joy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been using this joy for a long time everyday. i run each aspect of my company and a game or two in between. its not a gaming pc but to past time you can make it work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop,however, the print on the keyboard is white against a fairly light grey keyboard makes it poorly too see the letters, numbers, etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far because it’s fits my personality and my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Online Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent, I bought it for sims gameplay and it’s very glitchy with MOD and CC download. But for work it’s standard ! When playing I keep the charger plugged in other wise the batter life is decent too. Could possibly get away with no charging for like a day maybe a day and a half doing basic work tasks. It’s fast like I said outside of game play, and the display is also standard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase on a budget and graphics are clear. Easy to get work done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 weeks $200 to fix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did store pickup, worked fine. After 2 weeks came home to a black screen and could not boot up . Hardly used it and put nothing on it. After trouble shooting with HP and best buy it still would not work. Lap top is under a warrenty but still best buy was charging 200$ to fix it and leave it with them for 4 days . I grabbed the laptop specifically for a training course im not at and im on the other side if the country so hands are tied. Just upset brand new laptop at that price stopped working so soon and the warrenty was no help and best buy charged 200$ to fix a laptop they sold me weeks prior . To send it back to hp would have been a month or two without it . Just a frustrating situation and feel like best buy is doing me dirty

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price I paid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not find the power button wish it was touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good Basic Laptop for Browsing with Large Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an affordable replacement for my mother as her old laptop couldn't support Windows 11 and was getting slow after about a decade of service. I'm typically not a huge HP fan, but this was on sale and in stock. All she uses it for is basic web browsing, email, and the occasional video streaming. For that, it works OK. If you have multiple programs or tabs open it does get a bit laggy. It can stream YouTube at 1080P smoothly, as long as you aren't doing anything else. If you have something else running in the background, you have to drop YouTube videos down to 720P or below or it will drop frames. Build quality for a low priced consumer grade laptop is OK. The battery life is good. I like that it uses a barrel connector/DC jack for charging, as those seem to hold up better and last longer than laptops that can only charge via USB-C. The cooling system seems decent. Even under load, the fan is barely audible, and the computer never gets hot to the touch. The only thing we wish it had was a backlit keyboard. I would have been OK with a $10 price increase to cover a feature that probably costs $1 or less to implement. The 512GB SSD is plenty spacious for the price. However, I believe the RAM on this laptop is soldered and can't be upgraded, so too bad if you want to upgrade it to 16GB down the road, which we probably would have done in a few years. In terms of bloatware, it does have some garbage on there from HP. No matter how often I remove the "Dropbox Promotion" it comes back. If I had more time I'd do a clean install of Windows, but for now, it is what it is. Oh, and they included "Omen Gaming Hub". What a joke, the only game you're running on here is maybe solitaire. At the end of the day, this is cheap basic laptop. As long as it lasts at least 5 years of basic usage, I will be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 4 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The display is so clear and bright. I love it immensely the battery life is great but it I expected it to last a little longer. this bit 17+ screen is the best I would recommend this laptop for everyone. The speed is incredible. I just may have to buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an HP laptop and honestly, I love it. It’s fast, reliable, and handled everything I’ve thrown at it so far without slowing down. The screen looks great, the keyboard feels good to type on, and the battery life easily gets me through a full day. For the price, I think it’s a great deal — definitely happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    HP Ryzen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great la[top. Got this for my cousin who is now going to college. Perfect balance for both gaming and work. AMD chipset can handle a lot of multitasking. Great battery life especially for a 17inch screen. Lots of storage. The laptop is surprisingly not heavy. Great deal for great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful laptop so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have laptops that have windows 10 on them. I understand that it will be discontinued as of October so we decided to replace them. These are great laptops so far. I was use to a touch screen but I added a mouse and I now am use to that. I am very happy with the speed and memory it has. I purchased two of them because the price was so reasonable. My hubby uses his daily and I use mine occasionally. I am not finding anything I don't like about it. It is a little bit of a learning curve to get use to the windows 11 vs windows 10 but I'm getting there. I mainly use mine for search and paying bills and printing stuff out.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size, Speed

    Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good laptop. I wish it was touchscreen but i do my work and school on it and love the larger screen. It has a sleek professional look and is quicker than I expected. I love using the split screen and being able to multi task on it. It us very user friendly and i am not technologically advanced to say the least!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    I really like this hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the overall performance of the hp laptop is perfect for me , 8GB memory, 17.3 screen, the IT staff setting it up was very patient and helpful, I am using this for my work projects, itemizing for tax projects and sending all emails.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size, Speed

    Rated 5 out of 5 stars

    HP 17.3" Full HD Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large screen was the right choice for me. It is light so easy to transport. Performance speeds are good enough for me as I am retired and don't use it for work or meetings. I am very pleased with my new HP 17.3' Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Fast PC with large bright screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is fast and has a large bright screen. I bought it because I wanted a larger screen and Windows 11 as Microsoft is sunsetting 10. I waited until I thought the price was reasonable & before the tariffs raise the price. To be honest with you I can't give it a useful review for you because the only thing I use a PC for is to pay my bills and play solitaire. Sometimes browse Amazon or eBay. Not a power user.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Excellent Performance and Portability!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the laptop for a few weeks now and I’m genuinely inpressed. The performance is smooth and responsive - multitasking is a breeze and everything loads quickly thanks to the SSD. I love the bright extra large 17.3” screen that makes working for long periods more comfortable especially when I’m away from my deaktop setup. Battery life is strong - it lasts long enough for a full workday which is a huge plus when traveling. Storage is plentiful for my files and media and the overall build feels reliable and sturdy. This HP model is an excellent choice if youre looking for a powerful, travel friendly laptop that doesn’t sacrifice screen size or performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    Great Value for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with the display quality, processing speed, and battery life of this laptop considering the low price. It has a great amount of storage for my photos and videos.

    I would recommend this to a friend
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