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Customer Ratings & Reviews

Your price for this item is $520.00
The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 628 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 628 reviews
  • Rated 5 out of 5 stars

    Great Value for Web Browsing and Documents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week, fantastic. Got it for my dad - basiic user. Great value for someone who only uses their laptop for basic tasks. The laptop is very well-made. Love the screen size and keyboard. Good bang for your buck. If it lasts as long as I've known Hp laptops to last, the value is unbeatable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    YOU HAVE LOST A CUSTOMER FOR LIFE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was to replace one purchased one year ago that had a faulty internet card. Consult your own records for details. Also, I wish to inform you that you have lost a customer FOR LIFE. Your Morehead City, NC store from the manager to the girl with pink hair who told actually said to me "well, at least you got a vacuum cleaner you liked", referring to a <$200 item out of an $1100 total purchase that included $900 worth of garbage (specifically, a Lenovo laptop with a faulty touchpad). Also, the in-store Geek Squad are as ignorant as they are rude. I forget the name of the guy who told me that the Bright Speed Fiber internet speed that I got at home in Beaufort (>500mbps) on one laptop at the same time I was getting 45mbps on one I brought into the store was impossible. He said my statement couldn't be true because the most he got was 200-300mbps at his home with Spectrum. He was not aware enough to know that fiber service was available in the area. You should also know that I have warned many people in the area of the disreputable way that store operates. I have SO much more I could be specific about, but it is in your records. If I am going bother to take the time to go into it, my time would be better spent informing the consumer fraud division with the State Attorney General's office. NEVER AGAIN will I purchase ANYTHING from Best Buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well for what I need, I love the large screen especially for watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it meets my expectations, although if they gave more details in the description it would be better for the customer, for example I thought that the screen was going to be touch screen and it was not, and in its description it did not detail it, but the product is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super-fast and very easy to get on. My old HP was not. It will take me time (since I am old) to get used to Windows 11 but so far so good. Thank you, Best Buy for having this pc right when I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am extremely satisfied with my purchase It combines elegance, power, and portability into a single package, making it a perfect choice for professionals and students alike. Highly recommended for anyone in need of a reliable and stylish ultrabook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great. I liked the look and the appearance of the Lap. I am happy with the size of HP 17.3 Laptop. I watched movie on it. I shared the Laptop with my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesone laptop very responsive does everything i need it to do perfect for normal use and can handle some super light gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because it is very practical, in it I can do my work and listen to my favorite music, it is light, it does not weigh much and the battery is very long-lasting, I am going to buy another similar model for my son, I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level laptop for lightweght office work and browsing the webpage, Don't expect to run heavy loaded software like photoshop or video editing, otherwith,it's great laptop for daily tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Laptop is fast and I love the 10 key. Screen is bright and clear. Only wish the keyboard lit up when I type but that's just an oversight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop is tops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is tops for the price. The graphics are great. No speed issues at all. I use it at home for basic things like banking,stocks,shoppingetc. I highly recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3 Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a graduation gift for my niece as she begins her college education. She loves it & has made doing her assignments a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRICE!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Laptop for work and it works just fine!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward laptop to set up and use. It has built-in features to contain the security applications, while simultaneously providing the computing power necessary for daily tasks such as email, browsing, and document handling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. The screen is large and very clear. Quick and easy to set up as well. It works great for everything that I need to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    you get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid, basic laptop. Wish it had a lighted keyboard. Just using it to look stuff up on the internet, Facebook, sports scores. Tired of staring at my phone. Haven't really used it for anything heavy duty but it's dong exactly what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning new things to do!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am finally getting used to my new Laptop. My previous HP Laptop was not that old but new one is different. Like the new large screen. Looking forward to learning new things about the new Laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer works great fast quality at a great cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. 45. Not in the tech world. Does what I need it to do. Very fast. Plan to use it for remote work in the near future and I’m sure it will be fine:)

    I would recommend this to a friend