Customer Ratings & Reviews

After a week, fantastic. Got it for my dad - basiic user. Great value for someone who only uses their laptop for basic tasks. The laptop is very well-made. Love the screen size and keyboard. Good bang for your buck. If it lasts as long as I've known Hp laptops to last, the value is unbeatable.

This purchase was to replace one purchased one year ago that had a faulty internet card. Consult your own records for details. Also, I wish to inform you that you have lost a customer FOR LIFE. Your Morehead City, NC store from the manager to the girl with pink hair who told actually said to me "well, at least you got a vacuum cleaner you liked", referring to a <$200 item out of an $1100 total purchase that included $900 worth of garbage (specifically, a Lenovo laptop with a faulty touchpad). Also, the in-store Geek Squad are as ignorant as they are rude. I forget the name of the guy who told me that the Bright Speed Fiber internet speed that I got at home in Beaufort (>500mbps) on one laptop at the same time I was getting 45mbps on one I brought into the store was impossible. He said my statement couldn't be true because the most he got was 200-300mbps at his home with Spectrum. He was not aware enough to know that fiber service was available in the area. You should also know that I have warned many people in the area of the disreputable way that store operates. I have SO much more I could be specific about, but it is in your records. If I am going bother to take the time to go into it, my time would be better spent informing the consumer fraud division with the State Attorney General's office. NEVER AGAIN will I purchase ANYTHING from Best Buy!

It works very well for what I need, I love the large screen especially for watching movies.

So far it meets my expectations, although if they gave more details in the description it would be better for the customer, for example I thought that the screen was going to be touch screen and it was not, and in its description it did not detail it, but the product is good.

It is super-fast and very easy to get on. My old HP was not. It will take me time (since I am old) to get used to Windows 11 but so far so good. Thank you, Best Buy for having this pc right when I needed it.

Overall, I am extremely satisfied with my purchase It combines elegance, power, and portability into a single package, making it a perfect choice for professionals and students alike. Highly recommended for anyone in need of a reliable and stylish ultrabook

It worked great. I liked the look and the appearance of the Lap. I am happy with the size of HP 17.3 Laptop. I watched movie on it. I shared the Laptop with my daughter.

awesone laptop very responsive does everything i need it to do perfect for normal use and can handle some super light gaming

I love it because it is very practical, in it I can do my work and listen to my favorite music, it is light, it does not weigh much and the battery is very long-lasting, I am going to buy another similar model for my son, I recommend it

Great entry level laptop for lightweght office work and browsing the webpage, Don't expect to run heavy loaded software like photoshop or video editing, otherwith,it's great laptop for daily tasks.

Perfect! Laptop is fast and I love the 10 key. Screen is bright and clear. Only wish the keyboard lit up when I type but that's just an oversight.

This laptop is tops for the price. The graphics are great. No speed issues at all. I use it at home for basic things like banking,stocks,shoppingetc. I highly recommend this computer.

This is a graduation gift for my niece as she begins her college education. She loves it & has made doing her assignments a lot easier.

I got this Laptop for work and it works just fine!!!!!!!!!

Straightforward laptop to set up and use. It has built-in features to contain the security applications, while simultaneously providing the computing power necessary for daily tasks such as email, browsing, and document handling.

This is a great computer. The screen is large and very clear. Quick and easy to set up as well. It works great for everything that I need to do.

A good solid, basic laptop. Wish it had a lighted keyboard. Just using it to look stuff up on the internet, Facebook, sports scores. Tired of staring at my phone. Haven't really used it for anything heavy duty but it's dong exactly what I need it to do.

I am finally getting used to my new Laptop. My previous HP Laptop was not that old but new one is different. Like the new large screen. Looking forward to learning new things about the new Laptop!!

Excellent computer works great fast quality at a great cost

So far, so good. 45. Not in the tech world. Does what I need it to do. Very fast. Plan to use it for remote work in the near future and I’m sure it will be fine:)