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Customer Ratings & Reviews

$699.99
Save $200
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 387 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 387 reviews
  • Rated 5 out of 5 stars

    Happy with my new laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processing. I miss not having a DVD drive, but that’s the way it is now! Happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a quality laptop on sale. The keys are soft spring back and size of the screen fits my needs without an additional monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Battery Life/Fast response time/Keyboard easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Nice Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son for Christmas. Before wrapping it, I went through part of the setup and downloaded all the updates. Everything went very smoothly. The screen resolution is outstanding. My son will enjoy his movie watching and ease of streaming. He seems to be quite pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop for all my needs!! I love the larger screen, and the ability to enlarge anything is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice worth the cost big screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size// function. Definitely worth it especially for working. Made my life easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 HP computer w/ I-7 core

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Windows 11 HP computer is faster and more capable than any I've used before. It's also very sensitive and does things I don't want or need at times......such as making print larger...or offering a window with many options when I don't want ANY of them....or want to take time to read the list and consider. I could use a CLASS to help expand my capabilities with this which Best Buy staff says they don't presently offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I like the design and the packaging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs well and provides me with the speed I need for the work I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop - could not be more pleased with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop #1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Marvelous!!! Great!!! Helpful!!! Smart!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new pc made by HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and is very easy to get used to. I had used HP pc products before and this new pc is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Seems to do everything we need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and transfer information from old computer. Works quickly. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people were very helpful. Geek Swuad was outstanding It is extremely frustrating that a customer cannot call and be connected with the Geek Squad despite the need. That is very unhelpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs well and does everything I need it too. I haven’t had an issue with it so far but seeing as it is I doubt for one to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is good and itis easy to navigate to different areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement for old HP.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older HP that the case was falling apart. Like the new look and how nice the display is. So far happy with this new HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing ourdated desktop. This was exactly what we needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unit ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use. Set up was ok. Some program transfers were problematic due to no cd disk hardware internal to the new laptop. Initial access is to signon is slower. Otherwise unit is working.

    No, I would not recommend this to a friend