Customer Ratings & Reviews

The laptop runs well and does everything I need it too. I haven’t had an issue with it so far but seeing as it is I doubt for one to come.

Good Battery Life/Fast response time/Keyboard easy to use

Easy to set up and transfer information from old computer. Works quickly. Very happy with my purchase

This Windows 11 HP computer is faster and more capable than any I've used before. It's also very sensitive and does things I don't want or need at times......such as making print larger...or offering a window with many options when I don't want ANY of them....or want to take time to read the list and consider. I could use a CLASS to help expand my capabilities with this which Best Buy staff says they don't presently offer.

Product is easy to use. Set up was ok. Some program transfers were problematic due to no cd disk hardware internal to the new laptop. Initial access is to signon is slower. Otherwise unit is working.

I bought this laptop for my son for Christmas. Before wrapping it, I went through part of the setup and downloaded all the updates. Everything went very smoothly. The screen resolution is outstanding. My son will enjoy his movie watching and ease of streaming. He seems to be quite pleased with it.

Replaced an older HP that the case was falling apart. Like the new look and how nice the display is. So far happy with this new HP.

Excellent product, I like the design and the packaging

Excellent laptop - could not be more pleased with my choice.

So far I am enjoying the laptop but I haven’t had time to sit down and learn about everything that is available. Haven’t had a chance to make sure all my data from old laptop is on new one.

Absolutely Marvelous!!! Great!!! Helpful!!! Smart!!!

Great machine. Seems to do everything we need it to.

This laptop runs well and provides me with the speed I need for the work I do.

Works very well for what I needed it for: basic home computing. Email, internet, tax preparation using software.

Great service! Staff very helpful ! HP computer is the only one to buy thanks Best Buy for all your help

The speed is good and itis easy to navigate to different areas.

I love it! So streamlined and sleek! I just wish it had a DVD drive that's the only thing I don't like about it.

I love my new computer (HP-17.3 full HD Laptop- Intel Core 17-16GB Memory-ITB-SSD. it is so much faster than my old computer.

I love the size but the pad is too sensitive, I don't even touch it and it changes on me.

Great laptop for what I purchased it for but I must admit, the battery life not that great. Not sure what’s advertised as the battery life but even with minimal use unplugged, I’d venture to say that max life from full to dead is 4 hours.