Customer Ratings & Reviews

Fantastic windows 11 computer and just what I was looking for to replace my 13 year old windows 10 Toshiba computer. Amazing 17" screen with amazing color and clarity. Great quality HD laptop from HP. Glad I made this purchase from Best Buy.

This laptop is reasonably good. My only objections are that it has no ethernet port nor CD ROM drive.

Setting up the computer and transferring data files was easy.

exactly what was need for my wife and i. great customer service as well as usual

Superb status… the people that helped me were top not. They knew what they were doing and we’re there to get me through the process. I was very grateful for their help and their knowledge.

Great laptop. My work laptop was slow and full and this upgrade was exactly what I needed at a great price!

This laptop was a gift to my daughter. She is so pleased. It has everything she was looking for in a laptop.

I was particularly impressed by how quickly settings from my desk top were replicated on the new lap top. It was all done so effortlessly and accurately.

It was everything my wife wanted. We had all her info transferred by the Geek squad.

A nice laptop with lots of nice features. HP has been good for me over the kast 10 years. Only drawback is that the characters, letters and folders on the screen are about 80 % as big as my aix year old laptop. That's a big deal to my 79 year old eyes. Bought it on line, should have gone into the store before purchasing.

Very nice for a home computer. Very responsive. Clean looking.

Purchased 4 HP Laptops Right choice for great price.

For the price, it is a great value. I thought that the keys were backlit, but it's not really an issue. The trackpad feel is a little soft for my likeing whis is the reason I did not give it a five-star rating.

Excellent choice with expert help in the selection process.

My grandson is enjoying it and will be a great asset to his college upcoming year.

Very happy with purchase. Great price and amazing no interest financing for 18 months. Fast same day pickup.

Have only had it a few weeks but it's a great computer at a reasonable price. Transferring data from the old computer was smooth and easy.

Exactly what I needed for all tasks. Thank you Best Buy for an easy experience!

Battery doesn't last so cannot use it remotely unfortunately

Wish I could have done this sooner. Love it. It works like I hoped it would.