Customer Ratings & Reviews

This a great laptop for the price we paid. We were replacing a similar model from several years before. It has everything you need for normal usage. This was purchased for my husband who is a writer and uses the laptop for his work.

Going from a 10 yr old 17" HP to a new 17" HP, oh how nice. I didn't know what I was missing and how fas the new one is. Thank you Best Buy and the Geek Squad for making the transition seemless.

I purchased this new computer to upgrade to Windows 11. My previous Laptop could not be updated to Windows 11. I had a great experience with the Staff at Best Buy and also the Geek Squad with the transfer of my information from my old Laptop to the new one. They were great to work with and did an excellent job with the transfer and updating some of my applications as well. High Recomendations to anyone.

Good size screen, great soft touch keyboard, fast boot-up make this an excellent choice for home office use (email, internet, word processing, spreadsheets, zoom conferences and MS Team meetings).

Solid computer for the price. The screen is nice and clear, sound is pretty good. The only complaint I have is battery life. It feels like the battery runs down very quickly, even in Energy Saver mode. And this is with general usage (Microsoft products, some YouTube, occasional streaming on Hulu). It's definitely not an all-day battery, but it'll certainly get you most of the way there if you aren't doing anything too intensive. I've got an HP that I had been using since 2015 that has a much better battery.

The only thing im bummed about is no touch screen .i ❤️ the big 17 inch screen plus the big keypad numbers and letters.

I absolutely LOVE it !!! It's working wonderfully. Thanks to the very kind young man who helped me pick it out. Good job !!

I bought the same laptop a few years ago for my personal use. It has been very reliable and efficient during that time. So when I discovered our church Food Pantry was borrowing one of the church laptops to maintain all their records I acquired another so they could maintain all their info and records separate from church information. It will make a substantial difference in operational efficiency and confidentiality of information.

This is my second HP - 17.3" Full HD Laptop - Intel Core i7 - 16GB Memory - 1TB SSD - Natural Silver - I liked my first one so much, I bought a second one

I really like the sleekness of the laptop. The screen size is great!! The Geek Squad at Best Buy was wonderful transferring the data I asked to be done.

Love my new HP. I damaged my old one and was able to purchase the replacement same day. Great product. All my information transferred over, so it was an easy setup.

Love them new computer with windows 11. Works much better than my previous one. Highly recommend this unit.

I was looking for a laptop on the bigger side and came across this. The specs were great and once I received the laptop, didn't regret this purchase a single bit!

So far I am enjoying the laptop but I haven’t had time to sit down and learn about everything that is available. Haven’t had a chance to make sure all my data from old laptop is on new one.

works well and is very easy to get used to. I had used HP pc products before and this new pc is great.

Product is easy to use. Set up was ok. Some program transfers were problematic due to no cd disk hardware internal to the new laptop. Initial access is to signon is slower. Otherwise unit is working.

This is a perfect laptop for all my needs!! I love the larger screen, and the ability to enlarge anything is a great feature.

Easy to set up and transfer information from old computer. Works quickly. Very happy with my purchase

Very fast processing. I miss not having a DVD drive, but that’s the way it is now! Happy with my purchase

I wish that the keys were illuminated so that they could be seen better in low light condition