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Customer Ratings & Reviews

Your price for this item is $779.00
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 347 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 347 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Big enough screen so that these old eyes don’t need to strain. Great colors and sharpness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Does everything I need it to do! Boots up quickly,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine but could use better ink on keyboard.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine and was easy to set-up! The keyboard ink used for the letters could be better, but other than that, a nice machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer with everything (and more) than I will ever use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an absolutely amazing time purchasing our laptop computer. The Best Buy member answered all of our questions and completed our purchase with ease. He was so knowledgeable and made us feel like we were making the right decision. I would highly recommend Best Buy for your next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It's easy to use and it lots of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Good graphics high speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop!! Love how big it is!!! Exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy a Great place to purchase new equipment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new computer to upgrade to Windows 11. My previous Laptop could not be updated to Windows 11. I had a great experience with the Staff at Best Buy and also the Geek Squad with the transfer of my information from my old Laptop to the new one. They were great to work with and did an excellent job with the transfer and updating some of my applications as well. High Recomendations to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Computer, easy to use. Great screen and great storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the laptop for about a month now. Everything seems to be working great and we are pleased. We use it primarily for everyday things ... Not gaming or graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing im bummed about is no touch screen .i ❤️ the big 17 inch screen plus the big keypad numbers and letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Latop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a great brand. 17” is a perfect screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP - 17.3" Full HD Laptop - Intel Core i7 - 16GB Memory - 1TB SSD - Natural Silver - I liked my first one so much, I bought a second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with laptop and service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sleekness of the laptop. The screen size is great!! The Geek Squad at Best Buy was wonderful transferring the data I asked to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP. I damaged my old one and was able to purchase the replacement same day. Great product. All my information transferred over, so it was an easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathy's New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE it !!! It's working wonderfully. Thanks to the very kind young man who helped me pick it out. Good job !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer with a short battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer for the price. The screen is nice and clear, sound is pretty good. The only complaint I have is battery life. It feels like the battery runs down very quickly, even in Energy Saver mode. And this is with general usage (Microsoft products, some YouTube, occasional streaming on Hulu). It's definitely not an all-day battery, but it'll certainly get you most of the way there if you aren't doing anything too intensive. I've got an HP that I had been using since 2015 that has a much better battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Laptop! A great purchase!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is wonderful! The 16GB memory and 1TB SSD storage will allow great multitasking in completing my work and activities. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love it! So far so good, no issues.

    I would recommend this to a friend
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