Customer Ratings & Reviews

great computer for the money. great size and easy to use.

HP laptops are the best tool in my opinion. The ease and speed makes my work so much more efficient. It easily syncs with everything I need to get my job done!

I love this laptop. Exactly what I needed and it's very comfortable to use. I would recommend this computer for people who want a stable computer that is easy to navigate.

I was particularly impressed by how quickly settings from my desk top were replicated on the new lap top. It was all done so effortlessly and accurately.

I purchased this HP laptop replacing an older model and I am very happy. is fast and the 17.3" screen is just what I wanted. great for the price. no complaints.

Superb status… the people that helped me were top not. They knew what they were doing and we’re there to get me through the process. I was very grateful for their help and their knowledge.

A nice laptop with lots of nice features. HP has been good for me over the kast 10 years. Only drawback is that the characters, letters and folders on the screen are about 80 % as big as my aix year old laptop. That's a big deal to my 79 year old eyes. Bought it on line, should have gone into the store before purchasing.

Love my new HP Laptop. The size meets my needs and responds instantly to every command.... and it was at a good price

Have only had it a few weeks but it's a great computer at a reasonable price. Transferring data from the old computer was smooth and easy.

This laptop is excellent. I am very pleased with this purchase. It does everything I need. Best Buy is now the only place I purchase my electronics.

Fantastic windows 11 computer and just what I was looking for to replace my 13 year old windows 10 Toshiba computer. Amazing 17" screen with amazing color and clarity. Great quality HD laptop from HP. Glad I made this purchase from Best Buy.

I needed to upgrade my computer and I found this one. Its has the perfect screen size and very light. Thanks Best Buy you are always my first choice for my electronics.

So far so good. Did have to drive 40 miles round trip to my Best Buy when the on line Geeks screwed some things up. I thought it would be a bit faster. Works like the one this replaced.

Very satisfied. I needed a new one because my old Lenovo finally gave out and this fit the bill nicely

Great buy and upgrade from my old PC. Upgrade from Windows 10 to Windows 11. Easy operations with more than enough memory. Key board easy to operate and a mouse is a option. This HP matches to my HP printer.

Very fast, quiet with good monitor. Only 1 month old, so I cannot say anything about reliability.

It's working very well. Our only complaint is that fed ex dropped it off at the mailbox which is over a hundred yards away from the house and cannot be seen from the house. Luckily, I saw the text and ran up and got it before someone else did!

Still trying to familiarize between windows 10 to windows 11.

The computer is ok but when I try to see a movie I can't get enough sound. Is there a speaker available to attach on here? I'll call the store soon. Thanks you.

We've had the laptop for about a month now. Everything seems to be working great and we are pleased. We use it primarily for everyday things ... Not gaming or graphics.