Customer Ratings & Reviews

We had an absolutely amazing time purchasing our laptop computer. The Best Buy member answered all of our questions and completed our purchase with ease. He was so knowledgeable and made us feel like we were making the right decision. I would highly recommend Best Buy for your next purchase.

Nice Computer, easy to use. Great screen and great storage.

We've had the laptop for about a month now. Everything seems to be working great and we are pleased. We use it primarily for everyday things ... Not gaming or graphics.

The only thing im bummed about is no touch screen .i ❤️ the big 17 inch screen plus the big keypad numbers and letters.

This is my second HP - 17.3" Full HD Laptop - Intel Core i7 - 16GB Memory - 1TB SSD - Natural Silver - I liked my first one so much, I bought a second one

I really like the sleekness of the laptop. The screen size is great!! The Geek Squad at Best Buy was wonderful transferring the data I asked to be done.

Love my new HP. I damaged my old one and was able to purchase the replacement same day. Great product. All my information transferred over, so it was an easy setup.

This Laptop is wonderful! The 16GB memory and 1TB SSD storage will allow great multitasking in completing my work and activities. Love it!!

Solid computer for the price. The screen is nice and clear, sound is pretty good. The only complaint I have is battery life. It feels like the battery runs down very quickly, even in Energy Saver mode. And this is with general usage (Microsoft products, some YouTube, occasional streaming on Hulu). It's definitely not an all-day battery, but it'll certainly get you most of the way there if you aren't doing anything too intensive. I've got an HP that I had been using since 2015 that has a much better battery.

I absolutely LOVE it !!! It's working wonderfully. Thanks to the very kind young man who helped me pick it out. Good job !!

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HP is a great brand. 17” is a perfect screen size.

Very good picture quality.Very fast start up time. I have only changed the battery the day I brought it home, good battery life.

I was looking for a laptop on the bigger side and came across this. The specs were great and once I received the laptop, didn't regret this purchase a single bit!

I have had ilmy computer for about a month now. I had to get an upgraded computer. It works great!

I bought the same laptop a few years ago for my personal use. It has been very reliable and efficient during that time. So when I discovered our church Food Pantry was borrowing one of the church laptops to maintain all their records I acquired another so they could maintain all their info and records separate from church information. It will make a substantial difference in operational efficiency and confidentiality of information.

Great screen size and functions. Copilot still needs a lot of work, but that's Microsoft's issue.

Excellent product. Love it! So far so good, no issues.

There are no issues with primary items. I would buy again.

Love them new computer with windows 11. Works much better than my previous one. Highly recommend this unit.