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Customer Ratings & Reviews

Your price for this item is $800.00
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 288 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 288 reviews
  • Rated 4 out of 5 stars

    Very good value Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine except 16GB memory causes system to be slow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ease of Use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is awkward and difficult to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PURCHASE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased! Contained all the specs I wanted. Great Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SETTING UP NEW PURCHASED EQUIPMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVING TRANSFER OF DATA ANS SETUP OF NEW LAPTOP CAN BE A REAL CHALLENGE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, happy with the purchase, looks, price, everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help by geek squad on set up and helping me get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy, I can do my job and it is easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    17” laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect, just too big for my liking. I need to return for a small size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the cost, customer service was excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Overworked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech person that helped me was wonderful but too many people waiting in line and not enough people to wait on them. My appointment was delayed by an hour so when appt was only 20 minute so people were stacking up in line and that made me feel rushed so didn't get all the info I needed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far-So good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the laptop for only a few days. No issues yet and don’t expect anything. Like the feel of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your customer service was great! They were very helpful and explained things so I understood.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast upload.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downfall is that it doesn't have a cd reader.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough syorage for a gamer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs for storage if you're a gamer. Just need to get more storage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent Laptop, i expected the display to be much better, the touch board quality isn't the best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No right control button which made it useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself seemed good, strong and fast. However, they took out the right control button... what I do for a living requires that I have it, and I use it continually as I work. I use the mouse with my left hand so I need the right control button to work the keyboard shortcuts. They replaced it with the copilot button which made it completely unproductive and useless for me. If you don't need the right control button, I would say go for it. It seems none of the new ones have the right control button anymore. Even though there's five ways to get to co-pilot, why they need a keyboard button for it, I have no idea. Luckily I found one that is more powerful and has the right control button, hopefully it's the last computer I ever have to buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too heavy for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. it was a little too heavy for me to transport around. but it seemed like a great computer and a good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the touchpad is not smooth. Otherwise value for money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough instruction on usage. Not enough instruction on usage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1`7 inch laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computor is nothing special but for what I use it for it's working just great

    I would recommend this to a friend