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Customer Ratings & Reviews

$699.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 392 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, screen size, and processor speed of the 17.3" Full HD Laptop. Many find it easy to use and appreciate its design. However, some customers have noted the lack of keyboard illumination as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 392 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My First Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop. My previous HP was an all in one desktop. Found it easy to use with not much difficulty at all. Keyboard is very nice to use. I leave it plugged in most of the time. Geeksquad was a big help in transferring my data and setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for the money. great size and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT Laptop purchase experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Laptop has been performing well. The Salesperson was well versed with the BB System and able to pull resources when necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chrismas gift laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I haven't set up my lap top it's still in the box,with the holidays I haven't had time, but I'm sure with a few extra programs it is perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. though much larger than his previous computer; he was pleased with the easy set up and transfer of files from his old model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the laptop! I had been looking for about 6 months before I found this. The laptop is perfect for what I needed and I was able to set it up on my own at home without a single issue. I love HP products!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Keyboard illumination

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is much better and faster than my previous one. Only problem is no back light on keys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sandy B.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Hp Laptop is working great. Thank you to the Best Buy staff that helped me through the process of getting my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kenny goodlett

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is everything I needed an want great ,performance in perfect to help with my job an personal life.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP Terrific

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my laptop. I am still learning to get used to it. I particularly love the 17 inch screen. I only wish it had CD slot.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard illumination

    Rated 5 out of 5 stars

    Huge screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest the only thing that I don't like about this item is the the keyboard doesn't light up in the dark.I haven't found anything else so far that's a problem for me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel is real with the keyboard and touch pad. The speed is great. Due to Microsoft end of Win10 support had to give up the ole HP Gladiator, and so glad I made the right choice staying with this bad boy HP config...Rock On HP!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP - 17.3" Full HD Laptop - Intel Core i7 1355U 20

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product since day one. It is easy to use and to install applications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item for what we are needing! purchased to install new program for work and it's perfect!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 17.3" screen and 16 GB memory were features I was looking for. Speed has been excellent. Very pleased with our purchase. The price was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Value for the money spent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great laptop for the price we paid. We were replacing a similar model from several years before. It has everything you need for normal usage. This was purchased for my husband who is a writer and uses the laptop for his work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP Computer Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for a month or so to make sure the computer worked well and nothing was wrong. It appears it's a very good unit and we are happy...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stable and Valuable for my work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Exactly what I needed and it's very comfortable to use. I would recommend this computer for people who want a stable computer that is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice i reakky enjoy my laptop i like rthe sooed and the scene is large so i xan see better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well so far. It was easy to set up. It works quickly. I’ve had no problem with my work.

    I would recommend this to a friend
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