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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 18 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are satisfied with the large screen size of the 17.3" Gaming Laptop. Many appreciate the ample screen real estate for both work and entertainment, noting its suitability for detailed images. Positive comments highlight the excellent color reproduction and overall viewing experience. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disregard any negative comments about this laptop it runs fast and the only thing that could make it run slow is the wifi not the laptop the only problem i had was when i got google chrome and it was downloading when my laptop was updating and my screen went black but it came back up and sometimes google chrome is a little weird but other than that this is the best laptop ever its big and huge and u can play any game on it u just have to have great wifi and it cant take up alot of storage i dnt see why ppl complain about it moving slow its quick to me and its so much to explore on it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Too slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came quickly and I was very excited to have a 17 inch screen. I am not a gamer but I have Office excel. Every time I try to save my work. It hangs on for several minutes saying no responding. My online use is worse. I use social media and have been very disappointed. If it is wifi and or Google chrome would someone be able to tell me if they know what to do. Very disappointed should have returned sooner but now is out of my time to return.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't game and never will, but I figured if I bought a gamer laptop it would be great at doing anything I need for home or work use. It is good enough for what I use it for, but it's definitely not as fast at doing anything as I would expect it to be since it's supposed to be a gamer laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very large screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance really good, and the screen is large to see detailed pictures which is needed for work! Own several HP’s so I hope this lasts awhile, too!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Laptop would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has excellent color and all around my laptop was a wonderful buy. Would definitely buy again......

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great buy !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 9 year old. He plays his games on here and he loves it. It super fast and the screen is a nice size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really enjoys this laptop. It is easy to use and nice looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and an a great computer for the house!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This computer is only good for basic computing.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this computer for gaming. It barely is good enough for surfing the web. It isn't easy to upgrade the memory either and didn't notice a difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the pric!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the fast shipping I love the laptop, the whole experience was very easy and pleasant under the current circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice cheap computer not sure about gaming as I just bought for normal use since it has everything I needed for stats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to this computer, but from what I can tell so far is that it is a great computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really slow. It has trouble switching between tabs in a spreadsheet. It freezes all the time. I wish I had gotten a different computer. It is awful do not buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the novice or professional. And a GREAT BUY.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would give 0 stars if possible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst laptop and HP product ive ever dealt with. My windows 95 desktop runs smoother than this "gaming" laptop. It lags running microsoft word and even basic solitaire. I wouldnt attempt a good game like minecraft on it and would be horrified to run a game like DOOM on it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage, I will never purchase an HP product again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Paperweight.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite this being a gaming laptop, it’s disappointed with its total lack of speed. Also, setting the thing up took an act of congress and was totally confusing. It was huge lag, errors, and setup was awful. Not nearly as robust as we’d expected either. Sounded junky and loud too! We just gave up and it’s a paperweight. Sad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for music production for the last 2 years. Runs like a charm!

    I would recommend this to a friend
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