Customer Ratings & Reviews

I wanted a computer with a big screen, which this one has. I don't use a computer for alot of things so this has what I need.

Ive had many many HPs through the years and they have always been reliable and this one is no different. It runs smoothly with no issues.

I was worried because this was only an i3 processor, but with the new technology, it appears to run as fast as my 5 year old i5 that it replaced. No issues at all.

Easy to use for someone that is not tech savvy. Top buttons are rather small, could be larger. Happy so far.

I needed to replace my old laptop, and Best Buy had the best price. Simple like that. Thanks for being the best. Sincerely, Aron

I gave the laptop 4 stars, due to the keyboard. The power button is in an odd place, and there's only one CTRL key, on the far left. Be prepared to purchase a separate keyboard that has a standard layout.

At this time, we are very pleased with this laptop. We had to upgrade so bought 2 of these laptops. No problems at this time. We chose Best Buy because they had a better deal than any other place we had checked. One place was Office Depot; they were absolutely ridiculous with the price! Very costly for the initial price and then was told that Windows 11 does not come with this laptop, but they would have to add it when I buy the machine, and the cost was an additional $149.99! I then went to Best Buy, told them what happened with Office Depot and was assured that Windows 11 is already on all the machines they have. We are please with their service and price.

Large screen allows for more information to viewed. My family prefers HP products. They have always lasted through the years with our generations of use and hopefully not abuse, LOL! We also thank Best Buy for the service we received. Big thank you to the Geek Squad for setting it up. I will probably go in for security upgrade soon.

Works great. Love the speed and the clarity of the screen.

I was happy with my purchase because I needed a laptop for work that wasn't too hard on the wallet...This product met my expectations for a good price..I require a larger screen because I have problems looking at small print and this fit the bill

This is an awesome product with lots of options. I am very happy with this purchase.

So far im really happy with this laptop it was easy to transfer my data from the old laptop to the new one graphics are good processor is fast

Very good and easy purchase. Laptop is wonderful and I would highly recommend this purchase

Love the new laptop. Everything from the moment we walked into the door till walking out the door with the new HP laptop was top notch.

I am very happy with my new laptop. I actually bought it to replace my 15 year old desktop so it is hard for me to compare laptops. I t satisfies my needs.

With the sale discount, incredible buy. Runs as perfect as i need it too for my work at home.

I love this laptop! It runs smoothly, looks great, and meets all my needs. The only thing I wish it had is a backlit keyboard, which would make it easier to use in low light. Otherwise, it’s been an excellent purchase

Better than what I thought. Hp laptop love the color, the screen is really big. It has HD that is great, beautiful colors

excellent product this is just what ineeded it is very good and excellent product

I had already purchased this I think it was last year gave it to my niece and she love's it so I decided to repurchase it again for myself