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Customer Ratings & Reviews

Your price for this item is $427.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 419 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the 17.3" screen size, affordability, speed, and portability of this laptop. They appreciate the upgrade to Windows 10 and find it suitable for gaming. However, some users have concerns about the battery life and touchpad performance, while a few encounter frequent errors and dislike the new operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 419 reviews
  • Pros mentioned:
    Fast

    Rated 3 out of 5 stars

    Processing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything . Great notebook packed with speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp 17.3 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well/ quick/ reliable/ no backlighting for keyboard, but a great laptop for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult learning Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont work with my printer, don't understand or need all the things it can do. But like what I have learned so far. Is a learning experience for an 86 year old. Not the computer for a person with limited computer skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got some books on Windows 10 and that helped I love the ease of this laptop from program to program I would recommend this laptop to seniors easy as pie!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for a HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my purchase with Best Buy This was what all I want it gives me life it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the best deals on laptops. Great memory, good hard drive and a great processer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for basic use. storing pictures. I tunes music

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A bargain for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a laptop easy to operate and not so expensive. This was the best for the money that I could find. It is a little slower than I would have liked but plenty fast for my needs and for the price I don't think you can beat it. Best Buy folks were great as usual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my father needed a hand so i got a copy n now i am able to help him whenever he needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, I'm still learning about it still after a month of having my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a student with many online classes, this laptop works great for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves the purpose I needed it for. Windows 10 takes a little getting used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time with a laptop and so far I am enjoying it. Of course, I am learning as I go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera and large screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used to buttons on back instead of on side but enjoying it all th same

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it user friendly. The entire family uses it. Would but another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery, ready to roll easily out of the box. I didn't want an upgrade but am glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP/NOTEBOOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had my laptop almost two months. It is running fine and I love the larger screen,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good pc for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for a laptop for my home. this one suit my needs exactly

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched quite a while to find a laptop fast enough for us and it seems that this computer did it for us. My only complaint is no Bluetooth. I gave up using adapters to try and remedy this problem it is not a user friendly process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for school. It's the top of the line. When we need anyone we will definitely go to Best Buy. We love it.

    I would recommend this to a friend