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Customer Ratings & Reviews

Your price for this item is $427.99
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Customer reviews

Rating 4.3 out of 5 stars with 419 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the 17.3" screen size, affordability, speed, and portability of this laptop. They appreciate the upgrade to Windows 10 and find it suitable for gaming. However, some users have concerns about the battery life and touchpad performance, while a few encounter frequent errors and dislike the new operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 419 reviews
  • Rated 3 out of 5 stars

    Slow processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and went for it anyway. Sorry that I did. All the reviews I read said that the HP computers have slow processors, but I was in denial. I love my HP printer so I thought a computer would probably be all right. BUT, it wasn't. It was very slow and frustrating. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is nice for my kids to use, it is small enough for them to hold, but big enough to do just about anything with it.

    I would recommend this to a friend
  • Cons mentioned:
    Frequent errors

    Rated 4 out of 5 stars

    Good for simple things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. He uses it to play chess and solitaire. He also checks his email. It works good for that. We have not tried harder things. It does shut down to do updates a lot but hopefully that will stop soon.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Larger screen perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen is perfect for my work-at-home needs. I have multiple windows open at the same time. It's easy to view the multiple window screens as well as the task bar at the bottom. The Geek Squad did a great job in explaining how to use this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great all around pc for surfing the net and listening to music

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Price for a nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was one of the best deals out there. Lots of memory (RAM and ROM), a decent processor, lightweight,. battery life isn't that great and minor problems with the system but nothing big that will mess with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sufficient laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has all the capability to suit my current needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has proven to be a good purchase. I like the speed and the price was well worth it. I would recommend disabling the anti-virus that comes pre-loaded and download another free version. It improved the speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first experience with a laptop is very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for my first experience with a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HD is very good on this computer. I was very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good for my purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs as explained by the sales associate. very easy to use and believe i will be more impressed as i go along.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy for a novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, performs all necessary functions I require.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had time to fully enjoy or check out my new laptop yet because I'm living temporarily where there is no internet and WiFi, but I love how large the screen is and really look forward to using it in my home for leisure and work after I finally get to move. As far as I can tell, the computer is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. This is an awesome computer and a great value for the price. Awesome!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is a replacement for my Dell Insprion and is an excellent PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to use. All you have to do is plug it in and go. I love the separate numeric keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Nice laptop. Sound is awesome! Figuring out Windows 10 but it's not terrible at all.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Screen size

    Rated 3 out of 5 stars

    Great for a college student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this computer to my daughter for college. She loves it. It is good for her basic needs and entertainment. The screen is big and the computer is lite.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think that I was going to like my laptop at first, but I love it. It runs fast and I can have multiple screens open at the same time. Over all it is a great computer.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Good machine-win 10 horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine HATE the windows 10 software bundle and it's headaches. 2 things I'd change from when I bought this to now is I'd insist on anything but Win 10 O.S. and I'd have them upgrade the ram a little bit. With any operating system except Windows 8/8.1/10 in this thing I'd have given it 10 stars! The people at my Best Buy store and the on site geek squad are the only reason I rated this thing at all as they have been top notch pro's in helping me with my software issues. I would recomended this laptop to anyone JUST NOT WITH WINDOWS 10 IT SUCKS

    I would recommend this to a friend