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Customer Ratings & Reviews

Your price for this item is $427.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 419 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the 17.3" screen size, affordability, speed, and portability of this laptop. They appreciate the upgrade to Windows 10 and find it suitable for gaming. However, some users have concerns about the battery life and touchpad performance, while a few encounter frequent errors and dislike the new operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 419 reviews
  • Rated 5 out of 5 stars

    Affordable and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, has common features needed for general useage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all we need for what we do. Very pleased with the ease of setting it up. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has just what I wanted - not too much and not too little - just right for my small business

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. After searching at various stores i decided on the HP at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    This computer exceeds my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have debated about getting an laptop for years. The computer power and sell price of this computer made my decision to finally buy a laptop easy. At home I now have the flexibility of using my computer anywhere in my house and can take it anywhere I want to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop !!!! It is the best. I have 2 now both have 17 inch screens.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed a laptop after graciously turning her office into a nursery. Just something for Internet browsing, Netflix, and backing up her iPhone with a keypad on the side instead of across the top. The screen size is huge and perfect for those activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is what I was looking for and more. I got a lot of bangs for my bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop cost effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine very responsive Nice amount of ram and hard drive size is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my husband, he is very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use laptop, quick set up, quick start up to connect to the internet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my wife to replace an older HP laptop. She loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is definitely slow. More than 10ish tabs on the internet and things start crawling. Less than that if one of those is video streaming. Definitely not a computer for anyone doing heavy duty work or playing games, but it will suit your needs if you just casually surf the internet/write papers for school. The keyboard is fairly comfortable, although the area for the touchpad is so wide that it ends up biting into my wrists. I suppose I'll just have to get used to that. The webcam is very low quality but the screen is nice. Overall, you can probably buy better, but for the price it'll do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Laptop. Excellent buy for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Connects quickly to wireless. Sound system is great. Overall, this is a great computer for the price. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the computer. The screen is huge. It is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does every thing I wanted it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but and the assistance was great. The service was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer. Up to date and great price. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer easy to do everything i need to and it is fast

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The price should be a warning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer after finding it to be on sale and thought it to be a very good deal, but... It doesn't have blue tooth (my bad I should have paid closer attention to the list of features). I returned it to the store only to have the associates tell me to simply buy a blue tooth adapter, done! Went home and was greeted by a blue screen (three times before I took it back for the final time). Read online about where the blue tooth adapter driver, blah, blah blah (translates into here take this back). Replaced it with a Toshiba satellite, so far so good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as cheap but gurantee youll ne satisfied with this computer

    I would recommend this to a friend