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Customer Ratings & Reviews

Your price for this item is $427.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 419 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the 17.3" screen size, affordability, speed, and portability of this laptop. They appreciate the upgrade to Windows 10 and find it suitable for gaming. However, some users have concerns about the battery life and touchpad performance, while a few encounter frequent errors and dislike the new operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 419 reviews
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It took awhile to get used to Windows 10 but I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the no fingerprint case, Windows 10 takes some getting use to, I don't find the processor to be as fast as I expected, but I'm told this processor is great for games and I don't play a lot..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop w Win 10 experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has worked great since I got it. Quickly recovered old files and installed additional software. Win 10 much more to my liking that Win 8. Only issue is 17" screen made laptop a little larger than my briefcase. Didn't think of that! But Best Buy had a nice one for reasonable price!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast . Didn't cost alot . My daughter uses it alot to play wow

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the large screen but do not like internet explorer 10.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    No big complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop purchase, ive avoided buying one since most people I know have always had issues with laptops and their memory space, how long the charge last, overheating etc. Ive had it for a few months now and I dont have any big complaints. So far the only issue ive had is the battery charge doesnt last as long as it used to. I feel This is also in part of me using it for hours on end though as i am a student. I definitely always need to have my cord with me as it typically last about two hours now. Other than that it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software is quirky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well. The version 10 software is quirky. I do not like the problem I have of getting website icons on my desktop. It was automatic on previous versions. Not so now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be what was described. nice machine for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Great Laptop for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop. Windows 10 is way better than XP!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop for the price. The only downsides it has is the lower quality screen display, as well as only 6 gigs of ram. Despite that, this is definitely one of the best laptops in this price range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attending an online university and as of late purchased this new laptop. It does the job as long as I use Chrome instead of the Microsoft edge internet program. Teamed up with the printer I couldn't ask for more!

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Very good laptop, great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a returned item so it was purchased at a significant discount. It runs great, very fast. This was my first time with Windows 10 and I am getting to like it more than I thought I would. I use this mostly for surfing but it also runs World of Warcraft with no issues. It is not a gaming laptop so I do have it set with a few lower settings but WOW runs great for me as I do not Raid or group. Very light, huge screen, great graphics and I have not had any issues at this time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was reluctant to buy as it had windows 10 preloaded and I had heard that it was difficult to learn. Both the computer and the software are very user friendly. Very fast processing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a satisfactory laptop for the price. I'm not happy with my choice of a larger screen but that was my choice. It seems to play video and ppt well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT REPLACEMENT LAPTOP WHEN TIME TO UPDATE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIGHT WEIGHT, GOOD BATTERY LIFE AND IT'S A HP ALWAYS HAD GOOD LUCK WITH THEM. THIS ONE FULFILLS ALL MY NEEDS. AND PRICED RIGHT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the easy windows 10 guide or run though very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice computer very easy to use, has sim, with simple start up and windows is a great program , love the simple easy access guide and I think Cortana is way better then apples sury.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lov my new lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with best buy. The reps @ the Geek Squard were one of the best that I have had explained how my lap tops works in many of years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but not spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This serves as a good basic no frills computer. Compared to Intel the A10 processor is a little slower but it gets the job done. At this price point it is exactly no less than to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased despite not the one I orginally..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this computer. This is my first HP PC and I have had many Dells that don't live for long before they go belly up i seems. I actually wanted a different computer but it wasn't in stock and my DELL had blown up earlier in the day so I had to get one in a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great computer for light to mid-use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to replace a very, very old desktop. Swore I'd not buy another HP. What did I do? I bought an HP. Seemed like best bang for the buck. Does what I need it to easily.

    I would recommend this to a friend