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Customer Ratings & Reviews

Your price for this item is $427.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 419 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the 17.3" screen size, affordability, speed, and portability of this laptop. They appreciate the upgrade to Windows 10 and find it suitable for gaming. However, some users have concerns about the battery life and touchpad performance, while a few encounter frequent errors and dislike the new operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 419 reviews
  • Rated 5 out of 5 stars

    Replaced desktop with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade without breaking the bank. Great machine with nice feel of the keys. Easy to use mouse pad yet we opted for a wireless mouse also. Wonderful screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this computer to everyone who are afraid to leave Windows 7. I have found this computer is very easy to learn how to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the money so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent LabTop although at times I seem to think the color should be more vibrant or maybe I need to see if there is some adjustment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems do what is expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a higher review but the computer crashed the first night I had it. I had no problem restoring the computer back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great basic use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick to open, surf the web, like how the Windows home page ISN'T the opening page. wish I would have upgraded to back-lit keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    This does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade a lap top that I had for something a bit faster but I didn't want to spend $1000. I don't need a lap top with all the bells and whistles and this fit the bill. The only thing that I wish was that I could increase the RAM. I will say that it has become increasingly difficult to find a 17 inch lap top, or any lap top, that still houses a dvd player. Definitely a plus when you a installing software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer was compatible for Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the computer for school and work, so far it has provided with all I need to do both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what we needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just needed a computer to do some basic things, watch videos, email, etc. and this is perfect. The resolution & video quality is great and it's easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast processor for the $$.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good processor for surfing the internet, but didn't require a huge hard drive. This was a perfect fit for our budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great for school work and great for social media

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase Windows10 but I am glad I did, it is easy to maneuver. The computer, at first, would zoom with the slightest touch but I have now learned not to brush against the touch pad while typing. I love the ease of this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop and use it frequently when traveling across the country; it has good battery life, is reliable and has a fast processor...all of which make my life easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I ask of it. No complaints. I would recommend it for online classes which I use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Windows 10

    Rated 4 out of 5 stars

    Great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large 17"screen. Windows 10 is more usable than Windows 8!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop on a budget. faster than my work i7, good battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that I could work from home on and this fits perfectly for my work needs as well as being fun to play on. The only thing I didn't like was the cursor doesn't always recognize that you're moving it but I think the problem might be me :) All in all, the software is quick and the layout is user friendly. Great product for the sale price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm loving my laptop, but.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it because I'm not able to access my desktop. I've been using it almost daily. Last night I tried to shut it down for the night, but it wouldn't switch to desktop. I tried control,alt, delete nothing would work so I went to bed. I didn't want to disconnect so I waited until this morning. I went on the internet to do some work and try to find fix my computer. Nothing worked therefore I decided to take it to the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for home & school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have HP computers at work and have been satisfied with them. Felt the price was very reasonable. Easy to use. Needed to have a CD drive and still this HP is slim in design. Completely satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, the ease of use setting it up was great. I'm not happy with the sound but from what I've heard all laptops don't really have great sound, if I could get that figured out I'd be 100% satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    GREAT PC FOR THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast for the money, still running great! was a little worried because of the price, but it really is a great lap top

    I would recommend this to a friend