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Customer Ratings & Reviews

Your price for this item is $427.99
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Customer reviews

Rating 4.3 out of 5 stars with 419 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the 17.3" screen size, affordability, speed, and portability of this laptop. They appreciate the upgrade to Windows 10 and find it suitable for gaming. However, some users have concerns about the battery life and touchpad performance, while a few encounter frequent errors and dislike the new operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 419 reviews
  • Pros mentioned:
    Fast, Screen size

    Rated 5 out of 5 stars

    Solid computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced an older version. The screen (non-touch) is a very nice size and the computer appears to run quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop, still figuring things out with windows 10. All previous experience with vista, geek squad very patient and awesome.☺

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frequent reboots necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC loses the internet connection a coupe of times a day and must be rebooted to restore it. Windows 10 is another issue The "auto click" feature is a pain in the "xxx". Just moving over a link or function, such as delete, frequently causes the action to occur. This can be very troublesome. The HP support assistant is continually trying to update but it frequently fails. More annoyance. Overall there a many area of this PC that can use improvement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent performance so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed quick fix for daughters school work, so it suits her needs, also seems to preform well with the stuff that's not school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love windows ten ...because you can take it back to simple if ya want too. So glad it came with the other operating options .

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Screen size

    Rated 5 out of 5 stars

    very good computer, fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is very good, good size for the monitor, very fast and a large hard drive, picture is very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly as needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic computer with enough ram and memory for a couple of years at my usage needs. Can expand if necessary. Asked for it and got it quickly and without the usual upgrade push. Good sales person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Just what I was looking for. I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the laptop, hate that Microsoft Edge crashes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an upgrade to my old laptop. For the price this is a good machine. Nice clear display. Lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal for the price on my laptop.Service was OK, had issues with my rewards program which I solved myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lean and mean machine. Good Value. Easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. The screen size is great for those of us who are slightly visually impaired. I would highly recommend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with the computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble setting it up. Have purchased HP computers in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my work not super fast but I do not play games so it is just fine for spread sheets and such for me.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this laptop after reading reviews on all of them and I'd like the large disk space. I am not too fond of the mouse pad as it is hard for my arthritic fingers to use but the program is wonderful. it has a lot of extra features I haven't explored yet but I am enjoying the product very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than I expected but for school work it's pretty legit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In was afraid that it would be "too new" compared to my six year old computer but it was very easy to adjust to. Still lots of new things I am having fun exploring.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I have had no problems and it works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts about 3 hours and I like the screen size. It boots up quickly also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product, decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A10 processor performs well. 6GB RAM will satisfy 80% of the population. Will want more RAM of you are a user with several programs running at the same time.

    I would recommend this to a friend