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Customer Ratings & Reviews

Your price for this item is $484.99
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The comparable value price is $569.99

Customer reviews

Rating 3.9 out of 5 stars with 478 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.4 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are positive about the screen size, price, ease of use, storage, lightweight, and keyboard. They appreciate the large screen, affordability, user-friendly interface, ample storage space, portability, and comfortable keyboard. However, customers are negative about the slow performance and boot time. They express concerns about the laptop's speed and the time it takes to start up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 478 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use, has a large screen for ease of use and viewing multimedia.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Chris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of early in my use, but hookup and operation has been easy. I've been wanting the larger screen size and had a great chance with this computer. I've had HP before and the brand has been good for me. No CD drive for loading programs was a little disappointing, but it is easy to download programs directly. Enough USB ports for me and good blutooth connection. Very pleased so far ...

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Purchase for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I saw this laptop online and thought, hey that looks good and I went to pick it up but they didn’t have it at my store. Thankfully it was shipped super quick and has been working wonderfully. It was bigger than I thought it would be (truthfully didn’t measure out accurately) so I had to get a lap desk to lay it on because it wobbles on my legs but it’s a great product so far overall!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Screen size

    Rated 5 out of 5 stars

    HP. -17.3 laptop intel core i3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I love the big screen . Very lightweight and easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Slow performance

    Rated 1 out of 5 stars

    Trash. Too slow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, the other reviews are correct. This is a waste of money. The screen is large and true to size, but that's it that is good. It is SLOW. They try responding about "updates", etc. assuming their customers are just "surfers" and "social media" users. Some of us know that updates aren’t slowing this thing down. At 100% charged and updated, months later, I still have to wait for a basic function to perform correctly...if at all. Save your money and buy a different product. This one is TRASH and slower than my 7 year old laptop!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Laptop 17.3"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was at least 10+ years old and it was time to buy. My Fiance has an HP 17.3" Laptop and I always admired it. It was the best thing I did. It is so fast and easy to use. The agents at the Geek Squad were very friendly, helpful, and knowledgeable. Also would like to mention the price was great too.We would definitely recommend Geek Squad to our family and friends.

    I would recommend this to a friend
  • Cons mentioned:
    Slow performance

    Rated 4 out of 5 stars

    HP 17.3" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good resolution, a little slower than I anticipated. Touch Pad a bit too sensitive, overall a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop for beginners, screen is pretty wide and can play some games on it

    I would recommend this to a friend
  • Cons mentioned:
    Slow performance

    Rated 1 out of 5 stars

    Don’t buy HP

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so disappointing let me count the ways. Very slow so slow I can make a formal lunch and it’s still warming up… It’s so weak it takes an eternity to charge up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly impressed with this laptop and with what it is able to accomplish. I would gladly recommend this laptop to anyone who needed a laptop [for ease of use and ease of setting up-initial start-up.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage

    Rated 5 out of 5 stars

    17.3" laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large screen and lots of storage, very fast and easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Screen! One Terabyte.... woulsd definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Works well for what I needed! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great 17 inch laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been researching laptops for awhile. I'm a home insppector and need allot of storage. This latop with the 17 inch screen and 1 TB lf storage fits the bill. Bought it open box, excellent condition and it was! After 1 month of use would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top priced fair works great easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice home computer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Pre-load software is difficult to remove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design and easy to maneuver. Great value

    I would recommend this to a friend
  • Cons mentioned:
    Slow performance

    Rated 4 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit slow but good enough for school work storage is more than enough.

    I would recommend this to a friend
  • Cons mentioned:
    Slow performance

    Rated 4 out of 5 stars

    Great for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moves a little slow for what I'm used to but overall it is a good buy

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Does job and worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, 8GB RAM is WAY too slow any more for everything I need to do in an online world, I returned it in less than a week to get one with a 16GB RAM. However, in that week, except for how slow it ran, it did what it was supposed to do.

    No, I would not recommend this to a friend