Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 857 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 857 reviews
  • Rated 5 out of 5 stars

    big screen

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for everyday use laptop. Use for personal streaming and documentation purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop! Home office use.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop on sale best deal from anywhere was BESTBUY but more so on the performance of unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP---17.3 review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the large screen is excellent and the key board very useable. battery life is so much better now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school or work

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow when it gets out of date but other than that it’s perfect for school or work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value for 17”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value overall! On sale it should be an easy consideration for a 17”. Large enough screen almost able to just use it like a second monitor. Only small things I noticed have been battery (more like 3-4 hrs from normal use). And HP assembly isn’t 100% level on one side (somehow a bit of a warp to it causes rocking when typing). Annoying but again the less than $400 value I guess to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer i bought at Best Buy was the best laptop i have ever had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graduation Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen, super thin and light. Good first laptop for my son as he heads off to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable great laptop. Can’t go wrong here, definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a quality computer. Replaced my old HP which was over 10 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, got one for myself and my son. I've been using only HP since 1997.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jada

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever I love it so much I definitely will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it easy to use like notice for updates & helps with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I wish it was touch screen but that was the next tier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a laptop for college. It's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tammy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop never had any problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, we really love using the laptop any day any time we

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suitable replacement laptop for my purposes. I also like the numerical keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen size for graphical oriented program, good processor speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. Loads / starts fast. Display is a little dark but overall, a good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good product Will recommend this product

    I would recommend this to a friend