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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 857 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 857 reviews
  • Rated 5 out of 5 stars

    The best laptop for its price and

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop response quickly has a good charge on it and it gets me where I need to go as far as the internet but all in all I recommend an HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it. It's a great laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's terrific! It loads Windows fast. It's perfect for the Internet, working remotely, and video streaming. I liked the price. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nottechsavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The screen is nice and big. I love that the keyboard is just like a desk top keyboard and has the number keys on the side. Only downside is it does not stay charged as long as i would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bigger screen and clarity. I had a very old laptop and the improvement is wonderful. Still learning a few things about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Like the bigger screen. Keyboard can be hard to see depending on lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a larger laptop so this one fit perfectly for my needs. Setup was a breeze. SSD HAR drive makes it run smoothly. I would highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product - no thernet port

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served well for working from home, but the lack of an ethernet port knocks my rating down a full two stars. Wifi is great, but a hardline is a must in my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17-3 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a very old laptop and this is what we came up with after looking and looking. Very pleased with its value and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stepping into a new and faster world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjustment from my old six plus year unit was quick and painless. The speed of this model coupled with the new operating system was a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop; it is so fast that I don’t have to wait for programs to open. It makes my work so much easier and faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy for baby boomer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. I thought I would have to ask for help as I had not set up a PC in over 8 years. Steps were very easy to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to get it set up but is running well at this time. This laptop starts up much faster than my previous laptop is thinner and lighter than my old laptop. Very happy with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good size. Okay for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a larger laptop and it is a good size. It's okay for the price (paid $549), but the keyboard is too small and too sensitive. Typing can be awkward. Am recommending it with hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I wanted a larger screen laptop but hated spending so much. This one is perfect for what I need. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    19y.o daughter approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 19 year old daughter when her last laptop stopped working so well. I chose this one because I felt I was paying extra for 360 and Touchscreen but she never ever used either. Instead I focused on finding a laptop with more memory than her previous one. She seems pretty happy with this laptop. She mostly uses it to draw by hooking her drawing tablet up to it. So far zero complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. It boots up really fast and was very easy to bring online to meet all of my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. This laptop more than meets my needs. Especially happy with the screen size. Best Buy had a fantastic price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came to this location to get a new laptop for grad school and found the perfect one with almost $300 dollars of the original price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. Easiest setup I have ever seen. Bought this for my wife who is not as computer savvy and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Large Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large screen is great! Quick and easy order process. Fast 2 -day delivery. I would definitely recommend buying this laptop.

    I would recommend this to a friend