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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 857 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 857 reviews
  • Rated 5 out of 5 stars

    Perfect for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and perfect for her needs. She starts college in a couple months, so this is exactly what she needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, only issue was it came with windows S, so i had to remove that to get full access to all apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the laptop for my father in law, he like it and he said the laptop is so fast, faster than his old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and fast! I was able to do multiple things with no issues. Great and easy to maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 17.3 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use for write program and office. It is fast with Window 11. A little heavy but I love a big screen laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with limited storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop with enough power to run difficult task. I wish storage capacity at least 512 GB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my hp

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp is the best overall in my opinion. I’ve never had any real issues. The screen is really large on this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, great price, I don’t do a lot on computers just the basics so this works great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer and I am very happy with what I got from best by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Work from home laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop as a backup while on sale and I'm delighted with the performance. However, I would love it if the computer offered an additional USB 3.0. The Intel Core i5 did not disappoint in response. Personally, the laptop was upgraded to 32 GB (DR4 3200) within 2 weeks of purchase and it just got better paired with a 32" external DELL monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Pickup Service- Associate Recognition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase pickup was extremely quick and easy. The male associate provided excellent service! He was knowledge on Total Tech and provided expectations on the setup service and but entering my WI-FI address I could access the internet immediately since I had to drive to another location for this service and could not get appointment until Monday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Very good speed. Nice look. Thanks HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Internet Browsing Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my needs. Fast boot, big screen, fast Internet, good keyboard. Price was great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer has functioned very well. I wish it would of included a card reader and dvd drive. It was a good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. My kid love it. Was his present. Fast, bright display and so helpful in my school homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. It was very affordable with many extras installed. Love the speed if tge processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the price & the laptop. Also happy that Geek Squad "prepped" the laptop for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my laptop because the other died. I am very pleased with this computer it is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this new one is great. was easy to get it up and running. geek squad did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use this computer as it is easy to learn. I has multiple functions that can match my work.

    I would recommend this to a friend