Customer Ratings & Reviews

I purchased this computer to replace the old laptop my son was using for school. The 17" display was a must! All the applications perform optimally and the price was quite reasonable.

I needed a new laptop for school and this one has been doing great. It was one of the of the resealed ones, so I was pretty skeptical but it’s been the best laptop I’ve owned so far

Really nice laptop. I haven’t had any issues. I’ve had a laptop that cost about two thousand dollars but this one is just a good. Expensive doesn’t always mean better

Perfect quality. Battery life doesn’t last long. It’s a good laptop for business and for pornography uses. Jk haven’t tried that portion out but overall an 8/10

For the cost, a really good deal. SSD is so much faster starting up than my old (7 year old) laptop. Sound quality is also good. It is a bit heavy if constantly moving it, but I only use it in the house ,so not a problem for me.

Great deal, family has been buying HP for more than 6yrs without any fails, repair needs, etc. User experience is fantastic in my opinion and I am a picky consumer!

Returned to Best Buy. It did not have the lighted keyboard as advertised.

I needed a laptop to work from home. My old one had just quit. I found this, ordered it, picked it up at lunch and was back to work within an hour or so.

Lots of new features to get used to. Geek squad di excellent job getting me started

Excellent laptop for the money if you catch it on sale for under $500. If you are tired of your slow booting PC the SSD in this will make a noticeable difference.

I like it Chris is not sure as I bought the one that is not a 2 in 1. Getting a little bit used to operate as it is different than I am used to.

Works great, use this for all of my employees and never fails

Very good laptop for the money. As long as you’re not going to do anything fancy this will more than meet your needs. Battery doesn’t seem to last very long though.

I love my new laptop! Best Buy helped me with all my concerns. I always check out what Best Buy has to offer before I make a . decision. Thank you!

Good value for the specs (bought when on sale). Using it to run Ubuntu. It is a little on the light side so opening it can sometimes feel like it will break but it hasn't so far. I would recommend it.

Excelente computer. It was recomendad by my computer’s technician and I am very satisfied. I think I made the best choice buying this laptop.

I am extremely pleased with this purchase, not only with the laptop but the service provided by Best Buy was excellent! Happy customer!!!

Great price to performance. If you looking for a 1080p Laptop for work not gaming this is a very good choice. The only thing I wish it has was more than 8 gigs of ram but you can upgrade it if needed.

For the new laptop set it up everything was great I wish I would’ve bought a test touchscreen disappointed that I did not get a touchscreen

Very good computer. It is slow sometimes. I have hooked up a wireless keyboard and mouse, but it works just as well as the laptop keyboard. I haven't reached the memory yet, but I am sure I will need more.