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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 857 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 857 reviews
  • Rated 5 out of 5 stars

    Nice Screen, No Eyestrain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, large screen, excellent screen resolution, light for a 17.3" laptop. End of the day, no eye fatigue

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box disaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was an open box purchase and was described as being in excellent condition. That was true until all the black and white lines would suddenly take over the entire screen. There was a slip of paper which came in the box which said those black lines would appear.......and they did. This computer should have never been re-sold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer, really enjoying the flow of work and communications !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at an exceptional price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new HP I5 Laptop. Especially with the incredible deal we got from Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Lola was excellent help. She was very poised and calm, patient and very tech savvy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP baby!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for Black Friday for my son and he LOVES it. The screen is so big!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. Because it's excellent work. So ...I recommene everyone can buy that laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. My only issue so far is that I’ve somehow scratched the top (outside), which has never happened with many other laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hp computer is excellent for me how ever seem to have difficulty with cursor engagement with pages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. The bonus was that I got it at a sale price. Definitely meets all my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me exactly how I expected. I also got a wireless mouse and it works perfect as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Larger Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a bit bulkier than my other laptop but it functions well and meet my needs. I miss having the CD driver to play music and watch movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer looks good works great. Very sensitive to the touch. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptopo for business use. Unfortunately it was not what the company was looking for in a laptop but would be great for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Got it while it was on sale. Definitely grab it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good size, slow performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great, however it seems to run slower than others.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP one of the Best Brands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great features, I'm very satisfied with my purchase. HP hasmalways been my brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok laptop for work only purposes. Does what it needs to do. Not the fastest but functional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop love the big screen. My Carry bag is a bit bigger then expected but due to screen size has to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Easy to set up. Loads fast and much lighter than my last laptop.

    I would recommend this to a friend